Pilot Insurance CenterReviews of piclife.com

Replaced AOPA group term policy that already went up. This on is level term and fixed for term.

Always had someone to talk to throughout the entire process. Accomodating and helpful 100% of the time.

Blair was nice and worked hard at finding me the best deal she could

Great communication. Kept me updated throughout the process of placing the policy.

The Pilot Insurance Center was incredibly helpful in getting my life insurance policy placed. They guided me through every step of the process and made what could have been a complicated experience very straightforward. What I especially appreciated was their balance of professionalism and friendliness. They kept me on track when I fell behind on documentation without ever making me feel pressured or judged. Instead, they gave me the right nudge in a supportive way, which helped me move forward and get everything completed. I truly value their patience and dedication, and I wouldn’t hesitate to recommend them to anyone looking for life insurance.

Dan Cook is the Best !!!

Fast, friendly and responsive.

Overall really responsive and usually good to answer questions, specifically Brianna and Kris. I won’t mention names to save face out of respect, but the only concern to not give 5 stars is that customer service reps are not the most helpful with giving clear explanations and compassionate answers to questions I’ve had on forms to complete. The general demeanor of customer service has been more like: “this is straight forward” and you should know how to fill this out without clear instructions. I’d suggest that you pre fill any known forms as much as possible to avoid churning between customers and agents going back and forth. This is how I’ve seen other professional forms be handled so the customer can simply sign the dotted line. Overall a good experience but I’ve had added friction in a small volume of interactions that could easily have been avoided.