Amanda W.
Scheduled a pick up they canceled 1 hour before window with edit.
Scheduled a pick up. Had it accepted. An hour before pick up window I get a call that my order needs to be rescheduled as they have no drivers in this area today. And now it will take a week to get my refund as I can't trust that they would have someone tomorrow either. Now I'm struggling to find help moving this because I relied on them. I would never reccomend this company. Edited: I was able to contact someone and they managed to find a delivery to pick up my item. 2 good guys did a phenomenal job and I appreciated everything that happened. I would say that the guy I spoke to was extremely helpful and did a great job.
Response from PICKUP Same Day/Scheduled DeliveryNov 9, 2020
Hi Amanda, Thank you for reaching out about your recent PICKUP experience and providing your feedback. We're always looking to improve and truly appreciate your delivery order. Our Delivery Success Supervisor will be contacting you soon. Thanks.


