PICKUP Same Day/Scheduled DeliveryReviews of pickupnow.com

Terrible company. Gave us a window for a delivery. Didnt show up. Didnt call. Nothing. Terrible, terrible company.

Same day? but been 2 weeks never received. Always promise it will deliver I said I'm done just cancel it .

FYI to anyone who buys furniture from Big Lots and can’t move it they recommend this company. They are not reliable in anyway. Their online portal makes it seem polished and easy but they constantly reschedule your appt due to the lack of drivers. I feel bad for the customer service reps who are getting a bad rap on Yelp, they were very helpful but they cannot make a nonexistent driver show up. This is a corporate issue, customers should not be able to make an appt if you do not have enough drivers/movers to complete the job. I will never recommend or use this company again. After being canceled on twice (a week apart), I just chose another company. All in a day moving is amazing, they did exactly that and moved my couch to my home the next day.

Very sad. This company is taking advantage of their customers with blatant disregard for any of their commitments. My experience here is nothing short of thievery and failure to execute at even the most basic level. PLEASE SAVE YOUR MONEY AND STAY AWAY FROM THESE CROOKS!

Worst company I have ever dealt with. Rude. Condescending. Poorly trained folks that answer the phone. Unwilling to help. Cancelled on my delivery 4 times. I ultimately never received my goods. Please save yourself and never use this company. The level of frustration in dealing with their scam type service is horrific.

Zero communication, irrelevant delivery windows, customer service has no use because they have no additional info. Avoid whenever possible.

We were out of town and came into town specifically to move. They were scheduled and I gave very clear time frames as to when and where pick up and delivery had to be done because the donation site closed at 5:30. The scheduler indicated in the notes that it could not be rescheduled because we were coming into town. When I first called to confirm on the pick up day, I was told I needed to wait until my window had opened. I called back only to be told they could not make the pick up and delivery time frame and needed to reschedule. There was no way we could. We were moving out of the unit. So at 4:30 PM, the day before everything was scheduled to be out of the house, they can’t make it. Poor, Poor service and planning.

Terrible Terrible Terrible I paid 95.00 delivery for yesterday 4/24 Warren didn't delivered they had the wrong number & didn't have any drivers available set a second delivery 4/25 10am its 12 noon and still unfortunately they delay excuses but yes they charge a very high amount and of course they sorry and unfortunately they can't give any kind of discount but they don't delivered on time.