The Physicians Mutual family is here to help you make confident decisions about dental insurance, life insurance, supplemental medicare, retirement, and pet insurance. It’s what we’ve done for a long time. Since our humble beginnings around a kitchen table in 1902, we’ve never lost sight of what is truly important. That is, taking care of our customers like family. Empowering people like you — from all walks of life — to enjoy the financial security they deserve. That’s what Insurance for all of us is all about.
Physicians Mutual (physiciansmutual.com) has 207 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
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Beth
The insurance coverage isn’t great nor is it terrible. I don’t think there is a good insurance for dental care. That being said the customer service is fine. They pay promptly and without any problem.
Response from Physicians MutualOct 15, 2026
Thank you for your honesty. We take pride in our company, and value all feedback we receive. If we can be of further service to you, please call us at 1-800-228-9100.
Daniel G.
Service and no surprises.
Response from Physicians MutualOct 15, 2026
Thank you for your trust in Physicians Mutual!
Jerry T.
You don't pay very much at all!!
Response from Physicians MutualOct 15, 2026
We are sorry to hear that your expectations with us were not met. If you would like to talk with us further, please contact us at 1-800-228-9100 so that we can address any concerns. Thank you!
Richard
I have no interaction with you other than paying you my monthly bill. I have no complaints, so is that the same as a compliment?
Response from Physicians MutualOct 14, 2026
Thank you for your honesty. We take pride in our company, and value all feedback we receive. If we can be of further service to you, please call us at 1-800-228-9100.
Joel F.
I was surprised about the Health Club membership Perk. Year 1 was basic membership then as a reward for loyalty to Physician Mutual my Health Club membership upgraded to premium level. I am sticking with Physicians Mutual !
Response from Physicians MutualOct 15, 2026
Thank you so much for your great review. We take pride in our company, and value all feedback we receive. We appreciate you being a part of the Physicians Mutual Family!
Walter M.
Rejected claim because the tooth had been out before this procedure even though it saved them paying for an extraction. Very disappointed
Response from Physicians MutualOct 14, 2026
We are sorry to hear that our dental coverage may not be meeting your needs. For our customer’s convenience, we provide the exact schedule of benefits at www.PhysiciansMutual.com as we recognize the importance of customers fully knowing and understanding the coverage benefits. We welcome you to call us at 1-800-228-9100 for further clarification of benefits.
Marilynn S.
Your rate increases every year are really burdensome on seniors. Too much!!
Response from Physicians MutualOct 14, 2026
We appreciate your feedback. Physicians Mutual does all we can to stay competitive, so I am sorry to hear that it is burdensome for you. Our customer service department is always here to answer your questions and perhaps find a more affordable option. Please call us at 1-800-228-9100 if we can ever be of assistance.
David C.
Just good service, customer support and communication.
Response from Physicians MutualOct 15, 2026
We are so glad to hear that your experience with our representatives have been good. We always strive for top-notch customer service. Thank you for your trust in Physicians Mutual!
