PhoneClub.com Reviews | Read Customer Reviews of phoneclub.com

PhoneClub.com Reviews | Read Customer Reviews of phoneclub.com

PhoneClub.com reviews

517 approved reviews, newest moderated first

Rich
Jul 12, 2018
Privacy concern
My live call disconnected and then a recording of my current call and conversation played back to me... phone club said it’s possibly the carrier but clearly someone is recording and collecting data
Response from PhoneClub.comJul 13, 2018
Hi Rich, We can assure you that you have 100% privacy with us. The service is TRUSTe certified, as well as BBB. The issue you've experienced could have been a technical glitch with the carrier through which the call was connected. We need to investigate what happened! Please get in touch with us with some more details by chat or call-back: https://phoneclub.com/contact Check options down the page, we'll get back to you in seconds. Thank you for your collaboration!
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Karen Y.
Jun 27, 2018
I really enjoy your app and the price…
I really enjoy your app and the price is very reasonable and easy to connect for international calls. The only problem is the connection keeps cutting off during the conversation and it happen too often that hard to continue my conversation with my family abroad! I may have to look for another service provider that would give me a better connection soon!
Response from PhoneClub.comJun 27, 2018
Hi Karen, Thank you for telling us about it! Since you're using the iOS app, please take into account that the quality of the calls relies on your WiFi or cellular data Internet connection and device settings as well. Make sure: -you have the latest app version installed on your device. -you do not have any VoIP restrictions from your Internet provider. -your Internet connection is not very slow and thus cannot connect you to our servers. Also, please try an access number in your area when PhoneClub app is not running smoothly. Here are two you can choose from, in your area: +1 (415) 528 4999 +1 (415) 704 1522 Or check the website for other areas: https://phoneclub.com/access_numbers?country=United+States&state=California
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Dom
Jun 10, 2018
Quality of calls are fantastic
Quality of calls are fantastic. Price is very good.
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terry B.
Jun 7, 2018
Honestly it hangs it self up and I have…
Honestly it hangs it self up and I have to call back over and over The clarity could be better . I mean it’s not like it’s free over the internet or something. Which I use but when I pay I expect better
Response from PhoneClub.comJun 8, 2018
Hi Terry, Thank you for letting us about it! We have check your connection and everything is working fine now on our side. If you ever encounter such glitches, please get in touch with us immediately: https://phoneclub.com/contact Or consider star rating your call in your account, call record history. 1 star is for very poor connection. Hope it helps!
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Samuel F.
Jun 6, 2018
My view of PhoneClub.com
PhoneClub.com makes it easy to buy voice minutes on-line. I also like that there's no connectivity issue with service.
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Shokir S.
Jun 4, 2018
It’s getting expensive by the way ..
It’s getting expensive by the way ... they are have to be fair with the price !!!
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J P.
May 23, 2018
The line is very poor
The line is very poor, take you money and you hear nothing
Response from PhoneClub.comMay 25, 2018
Hi J, Thank you for notifying us about it. We have investigated the routes, and made some improvement. So, you should not experience any issues of the kind in the future. Also, please consider that the connection is highly influenced by the speed of the Internet network you're using. Have a great weekend!
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E. K.
May 10, 2018
Good sound and great prices
Good sound when calling International cell or landline. Very reasonable prices. Best from any company I have tried before...
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