Phone2Reviews of phone2.io

They stole money. I post here on Sep 16th, they reply it here, but still not solved my refund, because “Alexander” says, it doesnt apply because their Phone2 Worksperfectly. I’m surprised How complicated is for them to refund $18 USD, it reflects How Cheap is their Company. Please AVOID This and look for other solution. Customer Care is so important as the service/product you buy.

I Always have dropped calls no matter when or who I call. Very frustrating. If you want to make a quick couple of minutes call it's probably ok. I however get constant dropouts if I talk longer than a couple of minutes. Also, thought I was getting a monthly billing but no, they charged my card for a whole year! I wouldn't recommend this company.

I replace my MagicApp service with Phone2. Phone 2 has a better compatibility wend it comes to messages from banks and other service that requiere you to have a phone number for two factor authentication. The quality of the call service is very good. The only thing that is little weird for me is the interface, I still not use to have the messages and calls in the same list. The other thing you have to be aware is that they do not activate the ability to send SMS/MMS with your regular fare, you have to pay a yearly fee for a 10DLC registration.

When running a marketing agency with a team of six, we rely heavily on slack for internal chats. But many of our service clients prefer to communicate via sms or over the phone. Phone2 has been a perfect solution because it gives us a shared space, but with a phone number. We actually have 4 numbers. It bridges the gap between different communication preferences. We’re happy with it.

I had an issue with my number dropping calls and contacted Phone2’s customer service. I had an immediate response to my email and that they were assessing the problem. Shortly after I was told to re download the app and that it should solve the problem. It did! Having the phone number is awesome as I travel abroad all the time and don’t need a phone carrier for calls or receiving SMS Texts. Add to it top notch customer service! I definitely recommend!

Phone2.io is possibly the worst run company I have ever dealt with. I should have read reviews and Reddit threads before signing up with them yesterday. They are the absolute worst support to deal with. Their policies and convoluted and hidden, the support FAQ isn't fully built, and service sucks on top of all that. Support will actively fight you on a refund almost as if it is a game to them. I can not believe they are still in business.

I’ve had a good experience with Phone2. It’s changed the way we build our business workflows. Calling and texting from the browser with a shared number removes all the data silos

Low-cost service that allows calls to USA when you have data/wifi on your device. Works well. Too bad it is not possible to send outgoing SMS messages.