PhomemoReviews of phomemo.com

If you’re considering the Phomemo M832, don’t. I’ve owned mine for a while now and it has been a disaster every single time I’ve tried to use it. The printer constantly shows as offline, jobs get stuck in “sending data,” and even after installing their official drivers, it simply will not print. Support is absolutely no help. They send generic driver packages that don’t work, ignore the specific issues you raise, and provide no real solutions. Weeks of back-and-forth and I’m still left with a printer that won’t function as advertised. For a product marketed as a professional label printer, this is unacceptable. It feels like an unfinished device dumped on the market without proper software or support. Save yourself the frustration, wasted time, and money — avoid Phomemo and look for a brand that actually stands behind its hardware and supports Mac users properly.

The Phomemo thermal printer is one of the worst purchases I’ve made. The build quality feels extremely cheap, flimsy, and not durable at all. It looks and feels like a toy rather than a proper device. The print quality is terrible – the text comes out faint, uneven, and often smudged. Images are barely recognizable, and no matter how many settings I tried, the output was consistently disappointing. For a device that markets itself as a convenient mini printer, it completely fails to deliver even the basics. On top of that, the Bluetooth connection is unstable and frustrating. It disconnects constantly, making the entire printing process a headache. The app you’re forced to use is buggy, slow, and crashes far too often. Instead of being “portable and easy to use” as advertised, it ends up being unreliable and practically useless. Customer service makes things even worse. When I reached out for support, they were completely unhelpful. They gave generic copy-paste answers, ignored the actual issues I reported, and eventually stopped responding altogether. There was no real attempt to resolve the problem or provide any meaningful solution. Overall, the Phomemo printer is a complete waste of money. Poor design, terrible printing results, constant technical problems, and useless customer service make this brand one I will never buy from again.

This company chooses to use a courier that has a policy of destroying packages that they fail to deliver rather than returning them to Sender, leaving the customer with the charges having not received the item. Also their Courier doesn't seem to understand how to use the buzzer system at apartment buildings, or the phone number information provided as part of the delivery information. As far as I can tell there's been no attempt to actually contact me. I am having to dispute these charges with my bank.

Waste of money. Connected to Bluetooth and did one print that actually didn't print the document I selected, then the printer wouldn't connect again on Bluetooth. Not only that, I can't even turn it off or on, though I'm long pressing the power button as stated in instructions. I'm glad I bought mine one Temu for £49.99 rather than Amazon for £112.99 otherwise I would of wasted that extra £50. Bottom line, what a load of bollox

You need a degree in computer science to connect this printer to a windows operating system. I had one connected and used it for about 1 and half months. I ordered two more for my business. The one I had been using died. I connect both of the new ones and was completely unsuccessful. Keep getting driver unsavable messages. Customer service was completely unhelpful. I ordered the first on through Amazon. The other two through Phomemo website. I hope I can get my $$$ back. I would not ever recommend these printers to anyone! M08F is the printer I am referring of.

Attention mise à jour horrible, il nous impose le minimum pour l’écriture à 17 ce qui rend vos étiquettes faite avant cette MAJ obsolète impossible de les retravailler. Obliger de toutes les refaires, obliger de changer le format d’étiquette car le texte qui avant rentrer ne rentre plus car impossible d’aller en dessous de 17 en taille de caractères. Des heures de travail foutu. Je ne recommande pas du tout allez sur d’autre marque !! Logiciel trop restreint !

Printer would not connect. Support no help either. Their online video instructions were not accurate and could only connect via blue-tooth. Eventually managed to sort and teh print quality was pretty bad. Have sent the printer back. Perhaps I had a dodgy one?!

My printer stopped working properly months ago. I contacted the manufacturer and through many emails they refused to help me with their product's cause of malfunctioning. I mean I would hate to think they have no clue/knowledge about their own products. Completely unprofessional. I will never buy another one of their products ever again. They proved to me and showed me I need to seek a better product elsewhere.