PhomemoReviews of phomemo.com

2.2174 reviews
Print & Graphic Design
100 N HOWARD ST STE R,SPOKANE, SPOKANE, Washington

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Phomemo

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About Phomemo

Phomemo is a global printing technology brand specializing in portable thermal printers, label makers, shipping label printers, and related printing supplies. Our products are designed to make printing simpler, more convenient, and more accessible for home organization, study, creative projects, small businesses, e-commerce, office work, and travel.We are committed to providing reliable products, intuitive printing experiences, and responsive customer support. Customer feedback is important to us and helps us continuously improve our products and services. Whether you have a question about an order, product setup, printing quality, or after-sales support, the Phomemo team is here to help.

Phomemo (phomemo.com) has 174 customer reviews on Five Star Index, with an average rating of 2.2 out of 5.

Also known as: phomemo.com
Website: phomemo.com
Category: Print & Graphic Design
Location: SPOKANE, Washington
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 79% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Phomemo reviews

Showing 104 reviews with 1 star · Clear filters

JOYCE PEREIRA F.
Aug 16, 2020
Tive que cancelar o envio do meu…
Tive que cancelar o envio do meu produto, a minha comunicação com a empresa sobre o reembolso tá difícil. Ninguém fala nada, já enviei vários e-mails e até o momento não tenho confirmação sobre o reembolso. Espero que o suporte melhore no quesito comunicação. No aguardo de resposta.
Response from PhomemoApr 30, 2024
Hello~ Sorry for the late reply. Did you get your order? If you have any other questions you can contact us: [email protected] We will reply within 24 hours~ Thank you very much for your support of Phomemo~
Elia M.
Aug 10, 2020
Havent received my product
Havent received my product
Response from PhomemoApr 30, 2024
Hello~ Sorry for the late reply. Did you get your order? If you have any other questions you can contact us: [email protected] We will reply within 24 hours~ Thank you very much for your support of Phomemo~
Melinda O.
Jul 26, 2020
I am not normally someone who will…
I am not normally someone who will write a bad review I will talk privately with who ever I need to in the company about my concerns or issues but after almost two months of waiting for my package and getting nothing but the run around and a “you Handel it” answers into who I need to contact I think it is necessary. I understand that there is a pandemic going on but it seems like this company and the company they use to deliver have used it as an excuse to offer bad customer service. This has been going on fo awhile and if you’re company is not able to deliver goods purchased with in a certain amount of time it should be noted the delivery time or do not allow orders to that specific country in my case to the US. Also you’re customer service company and logisitic team should be able to communicate with the company delivering your product instead i was met with a here’s the number you call them. At this point I just want my money back because I do not want to do business with this company and I was told I have to wait even if I have not received the my product or an answer as too when I will receive I really wish I had looked up reviews on how tyhis company does business I am extremely disappointed.
Response from PhomemoApr 30, 2024
Hello~ Sorry for the late reply. Did you get your order? If you have any other questions you can contact us: [email protected] We will reply within 24 hours~ Thank you very much for your support of Phomemo~
Delphine E.
Jul 24, 2020
j’attends toujours ma commande passer…
j’attends toujours ma commande passer sur le site au mois de juin
Response from PhomemoApr 30, 2024
Hello~ Sorry for the late reply. Did you get your order? If you have any other questions you can contact us: [email protected] We will reply within 24 hours~ Thank you very much for your support of Phomemo~
Charles B.
Jul 14, 2020
I still haven't received my order
I still haven't received my order
Response from PhomemoJul 22, 2020
Dear Mr/Mrs. Charles BLUMENFELD We are sorry to trouble you. Due to the epidemic situation, we cannot give you an accurate logistic information for the moment. You can trace the logistic information via these links with your tracking number: https://www.17track.net/zh-cn http://track.4px.com/ If you placed an order on the official website, please offer the last 4 digits to us. Then our colleagues will regularly check, we will contact the logistics center for confirming in a certain time, if there is news, we will notify you in no time. Please leave your order No. and your product model to us, there will have specialists to answer any of your questions. E-mail: [email protected] Find us on Facebook: m.me/PhomemoOfficial Sincere apology and stay safe! Cola丨Phomemo team
Amelia Soto N.
Jul 13, 2020
Didn’t work
Didn’t work! Super disappointed!!!!
Response from PhomemoJul 22, 2020
Dear Mr/Mrs. Amelia Soto Nava Thanks for your comment and sorry to trouble you. If you have any confusion about the printer, please leave your Order Number and your product model to us, there will have specialists to answer any of your questions. E-mail: [email protected] Find us on Facebook: m.me/PhomemoOfficial Sincere apology and stay safe! Cola丨Phomemo team
Xchel A.
Jul 8, 2020
Horrible Ownership Additional Shipping…
Horrible Ownership Additional Shipping Costs I purchased a printer with Phomemo about a month ago, I received confirmation shortly after and was very happily waiting for further updates. After a week or so of not receiving tracking details I wrote to CS to get the tracking details for my order and I was then informed that they can no longer ship to my country free of charge and that I would need to pay additional shipping costs if I wanted the order or as a second option they could cancel the order. I understand that shipping situations happen, but them not letting me know until days after I payed for the product and only when I reached out is unacceptable to me. I am so disappointed, and I am so sorry this happened.
Response from PhomemoJul 22, 2020
Dear Mr/Mrs. Xchel Acosta Sorry to trouble you. Due to the epidemic situation, there are a large number of logistics and order circumstances happen recently. It is our fault that we did not follow your order timely. Sincerely apologize, and thanks for your comment, we will completely improve it. If you have any confusion about the printer, please leave your order number and your product model to us, there will have specialists to answer any of your questions. E-mail: [email protected] Find us on Facebook: m.me/PhomemoOfficial Sincere apology and stay safe! Cola丨Phomemo team
Ivette F.
Jul 2, 2020
I have not received it yet.
I have not received it yet.
Response from PhomemoJul 8, 2020
Dear Mr/Mrs. Ivette Fonseca Sincerely sorry to trouble you. Due to the epidemic situation, we cannot give you an accurate logistic information for the moment. You can trace the logistic information via these links with your tracking number: https://www.17track.net/zh-cn http://track.4px.com/ If you placed an order on the official website, please offer the last 4 digits to us. Then our colleagues will regularly check, we will contact the logistics center for confirming in a certain time, if there is news, we will notify you in no time. Please leave your order No. and your product model to us, there will have specialists to answer any of your questions. E-mail: [email protected] Find us on Facebook: m.me/PhomemoOfficial Sincere apology and stay safe! Cola丨Phomemo team

PhomemoReviews of phomemo.com

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Tive que cancelar o envio do meu…

Havent received my product

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j’attends toujours ma commande passer…

I still haven't received my order

Didn’t work

Horrible Ownership Additional Shipping…

I have not received it yet.