Pharmacy AsdaReviews of pharmacy.asda.com

I went to the pharmacy at Asda on the 25th of October at Sinfin shopping centre Derby. I didn’t get there until about 8.50pm after being given the runaround on the phone by a different pharmacy! I was in a desperate state as I had a UTI! Initially I was told that there was nothing they could do for me as they were about to close and the consult would take too long! I was told that they sold sachets that may help, but I didn’t have my purse with me, my daughter had driven me and was in the store buying a hot water bottle for me to help with the pain! I explained that I had no money on me and walked away. There was a younger girl at the pharmacy who called me over and told me she was going to buy the sachets for me, I was so overcome with gratitude that I could have cried, how very kind of her, she suggested I made a donation to charity when I protested! I’m so grateful for that act of genuine kindness when I was feeling so desperate! Then the pharmacist called me over and explained the sachets wouldn’t work and said he was going to give me antibiotics, he did the consult and voila, I had the drugs that I needed to help me! I will never forget the kindness from these two wonderful humans! Thank you Aggie and thank you to the locus pharmacist!

I’m disabled and can’t get out so rely on my son who is my carer to run around for me. Every time he goes he gets sent away and told to come back, I’ve spent two days ringing and ringing to ask a question about my prescription but they never answer the phone. My son doesn’t drive so has to walk 30 minutes each way every time. This is terrible!

Shocking customer service

Absolutely shocking service with them. Priority for them is money over customers health. I like most people are worried about weight. Myself especially as making my other health conditions worse. I gave them all my medical background including stomach issues and they still said fine for me to take injections. Only side effect highlighted was could effect HRT. Cut to 24hrs later and I was admitted to hospital with agnosing pain unable to keep any fluids done or food. It is still effecting me now. Raised a complaint with them which they ignored for 2 weeks and they came back spouting to and cs. No ethics or duty of care thought about. I am no in process of reporting them to regulatory board.

I attended on Saturday, following a sleepless night, after a bite/sting became clearly infected. The pharmacist was brilliant. She briefly examined the wound, gave me antibiotics and checked my blood pressure that was unusually high. She explained it wasn’t unusual in respect of an infection. She arranged for a follow up bp check, and gave me symptoms to be aware of in case the infection got worse. I was so grateful, and can’t recommend them enough.

Shocking service. 20 minute wait for a flu jab only to be told there was no one to do it! This was 20 minutes after the appointment time! A big queue of dissatisfied customers. One star for showing up to work but nothing for anything else. Terrible and will avoid like the plague.

Came to pick up a prescription today at Sutton-in-Ashfield. So slow despite 3 staff.

I went this morning to Asda Pharmacy, I wanted to see the pharmacist for a consultation as I had an ear infection, the lady behind the counter said it would be £25 charge to see pharmacist and whatever charge for medication. I am absolutely DISGUSTED that ASDA Pharmacy would charge me it should been for free. I thought all chemist taking weight of GP for minor problems definitely would NOT be going to ASDA again absolutely disgusting and appalling service.