Pharmacy AsdaReviews of pharmacy.asda.com

I went to ASDA Canterbury for my flu jab appointment today to be told they'd run out and everyone was called this morning and told this. I hadn't received a call but was just continually told everyone had been called. When I said that I definitely hadn't and it would just be nice for them to say sorry I was told by the member of staff that she wasn't going to say sorry as she hadn't been working that morning. I was really shocked at the rudeness.

Medicine not ready inspite of being ordered 2 weeks earlier. They said they only revieved prescription the day before, but my GP usually sends same day. Told that even though an essential medicine for diabetes and that I didnt have enough, I needed to wait 48 hours for them to get ready. Even if they had received the prescription earlier they stated that the wait would be a minimum of 2 hours. Luckily I am a licensed medical practitioner so would be able to write myself a private prescription if I needed the medication from another pharmacy, but it shouldn't need to come to this. To be fair, the overworked pharmacist said he would try for the next day. I think I would be better off using another pharmacy. This one used to be good, have deteriorated significantly due to inadequate staffing. The store is West Bridgford in Nottingham

The service I received here was out standing, I had a rash come up on the Monday and my local Gp said it wasn’t shingles (couldn’t diagnosis it) Come Saturday I was in so much discomfort I went to by some anti histamines as my GP follow up appointment wasn’t until Tuesday and I was so in so much discomfort. Gentlemen behind the counter invited me in to the consultation room straight away said it was shingles and suggested that I visit The summer field walk in treatment center so that the Gp on shift could prescribe me something straight away…thanks to this pharmacy I was able to get treatment that eased my condition straightaway and get me on the road to recovery

Went to collect some cystitis sachets for my partner who was in pain, encountered 3rd degree questions in the end they wouldnt serve me, clearly stated on google can be purchased over the counter, absolute wankers 😩

Went in with a prescription from Dentist Waited 10 mins to be served as nobody on desk, paid for it, told it would be 15 mins, stand by the side and I will give it to you when I see she said , no problem….. did a bit of shopping and proceeded to go back to collect and queue was 6 deep by then. Waited and waited and waited…..ended up leaving and will try later on. Painfully slow service.

4 trips to get 1 prescription filled. 1st one I waited 45 minutes and got it part filled then 3 return trips. 20 minutes drive there, 20 minutes back and 1/2 hour in the queue. Makes approx nearly 6 hours of my time to get 2 common items. Never mind the fuel costs there and back. Then to add insult to injury they over supplied the 1 item on the 4th trip. You could have it back if you want to collect it but be prepared to make several trips and wait outside my house for 1/2 whilst I decide if I want to deal with you. Shocking service!

Asda Pharmacy Turner Rise Colchester. Unfortunately on the few occasions I've had to pick up medication my experience has not been a good one. Despite receiving my batch prescription and speaking with the staff who then speak with the chemist Each time I go in they never have the medication.I'm being asked to call them at least a week before and then to call them again to make sure its in. Then when I do arrive I'm being asked to wait 30minutes. Can I suggest that if as a chemist you have a repeat batch prescription for a customer that you have the item in stock This would be a much more proactive and efficient way in dealing with patients who have repeat prescription and stop these patients having to come back which in turn creates a long queue which spills out from the boundary of the chemist into the shopping area. However despite this the counter staff are approachable and friendly. This site is small and very busy for such a large Asda.Maybe a bigger area would benefit the heavy footfall

never have stock of medications we need ,iregular opening were staff are often late or dont turn up at all ,often takes two or three visits to get our meds ,we would go elsewhere but its right on our doorstep very very poor service needs a kick up the backside !!!!