Amazon.comReviews of pharmacy.amazon.com

Amazon Pharmacy bought PillPack. They will no longer handle controlled substances OR medicines that have different dosages throughout the day. So if you take a med in the morning only, it’s out.

Don’t waste your time!!! I had my meds transferred over on the 10th of September and I am still waiting because they need understanding of the prescription from the Dr. its a birth control patch what verification do you need!!! They need to go back to school

BEWARE mis-handled deliveries constantly. If you have a serious medical condition, please, please, please do not use Amazon pharmacy. I've only been using them since June and they have lost my delivery twice and last week delivered to someone I've never even heard of. Its not worth it. You might as well use someone local, if possible, or a mail-in pharmacy that has better experience than Amazon. They don't know what they are doing yet.

Never ever use Amazon pharmacy. It it taking a week through a lot of headaches to get my medication Amazon says ups had it. Ups says they hadn't received then they said 3 days after Amazon's delivery date. In the meantime besides the headaches trying to get ahold of someone that's not a virtual assistant I get to suffer without it. Never ever use this!

Did not receive Fast order of medication ordered by physicians office while I was there. 4 days later still not delivered. Impossible to speak to a pharmacist.

No problems using PillPack for the past 7 years. Then I was forced to switch to Amazon Pharmacy, and it’s a shit show. My prescription is two weeks late, the user interface on the Amazon app is horrible, and chat support was useless. I am taking all future prescriptions to a different pharma delivery service. Amazon needs to stay out of health care.

Lost a $2,000 medication shipped via UPS. Instead they delivered a dress that was supposed to go to a lady in NY state. I live in Texas.

Should be zero stars. Amazon forced me to switch from a long time customer in the Pillpack service that they bought, to Amazon pharmacy. That experience is an unmitigated disaster. Amazon decided my prescriptions were optional, they decided to ship 2 of 7. Then when you contact in chat or by phone the only thing they can tell you is that they don't know what is going on and can't fix anything. So you have to log in and try to fix it yourself, but the online portal is malfunctioning, but if you do ever find the page to order a hold over supply and go through the ordering process then it will tell you that they can't give you your insurance price, so you will have to pay the cash pay price. Come on Jeff! This ain't socks and batteries! If you can't do this right don't do it at all. And don't buy the company that was doing it right and put them out of business! Amazon doesn't fail often, but this was a big fail. A raving Amazon fan is not so raving tonight.