Amazon.comReviews of pharmacy.amazon.com

Par for the course for Amazon, I guess. Cheap knockoff healthcare reliant on underpaid, unqualified staff. Thanks, Amazon.

Obviously a scam, stay away from these people they are scammers and I think most positive reviews here are been written by them. I recommend you contact Stefon Liam for your meds refill, I was able to get my instant refills from him after I got scammed by this site. He is definitely a life saver.

Complete waste of time. I am a prime member with all the prime benefits but Amazon can not link my prime account to the rx discount on the cash price. I used an Amazon provider via the medical care under my prime benefit. I spent 3.5 hrs on the phone. Please use a health care online service that is not amazon.

Unreal. They stated that my item has shipped. Two days go by, and no sign of shipment on UPS. I had to contact them to have them send me the medications again! It's been 4 days, and I am out of my kidney transplant medications. I do NOT recommend Amazon Pharmacy.

I ordered a 90 day refill for one of my prescriptions. Amazon notified me of 2 delayed delivery dates and then cancelled the order. Problem is that I cannot reorder from Amazon or anywhere else because Amazon billed my insurance at the time of order and I am not eligible for refill for two more months. I've spent hours chatting with customer service with no effect. Its like talking to the wall. I contacted my insurance company and they gave me a phone number to provide to the pharmacy (Amazon) to get the situation resolved. Amazon customer care said they cannot call my insurance company. Its now been 13 days and i still cannot order my medication. If your health and medications are important to you, choose another pharmacy provider.

I have been with Pillpack for many Years -- way before Amazon Bought them. It was great, getting the pouches filled with all my meds , prescriptions and over the counter. Now they wont fill low dose aspirin or Nexium, and you don't get all your meds in pouches. If you can't get them in pouches there is no point in their existence. The switch over is an un -mitigated disaster. Customer Service is terrible -- try and find a phone number? I will be switching soon!

The company failed to deliver meds in pill packs. If I had known this I wouldn’t have switched to Amazon Pharmacy. I had been using pill pack for years. Suddenly they switched to Amazon pharmacy who tell me my prescriptions (13) will come in bottles till the medication is synced. The employees cannot explain how all the bottles can come in the same shipment but they are not synced.

One star is too high. The most incompetent pharmacy business model. Can’t fill prescriptions . Customer service atrocious have had to deal with a prescription refill for days it’s a back and forth with doctor Amazon and insurance. The way they measure a three month prescription (which is my insurance’s requirement)is completely different than the way doctors and other brick and mortar pharmacy’s measure a three month supply . They use different formulas . It has been a night mare.