PharmacaReviews of pharmaca.com

Great customer service and I received my order fast, complete and cheap. Recommend.

I can only give them 5 stars across the board. I ordered for the first time, in spite of so many negative reviews. My order was shipped out and received within a week’s time. One of the liquid soap bottles had a busted top on it, which was not their fault, but rather the shipper’s due to the rough handling. I emailed with a photo, and they responded within a couple of hours with an email and a credit. They have excellent customer service. I will be ordering from them more often. Currently, I am impressed. With regard to those who wrote a bad review but did not actually order from Pharmaca, you are doing absolutely no good for anyone. Unless you order from them and have an actual experience to share, don’t bother writing a review because there’s nothing to review.

I did not order but I saw lots of complaints and comments showing that the direction of this company was going downhill as far as customer service. So I checked the Better Business Bureau and they are rated D minus. I will not order from them because of this and I just wanted to share that rating to add legitimacy to the reviews on this website because there are websites that are simply add websites that promote a companies products falsely and then I believe sometimes competitors have fake people rate I Business poorly to hurt them. So it is difficult to wade through the mess online so always add to your investigation the Better Business Bureau and sometimes it can help.

Fraud / scam ...............

Always receive my goods on time and as ordered, great service at competitive prices.

Scam (six more characters needed to post review)

Changing your billing address also changes your shipping address. Realizing this after placing my order and seeing it would be going to an old address, I immediately headed to the site's contact form page to give the proper address. My order didn't process or ship for a week after that, in which time I called and texted the numbers listed on the contact page as well, but never got a response. A week later I got an automated email saying my order was shipping, so as a last ditch effort I replied to that, which finally got a response later on. Sadly, after weeks of being passed around through several agents, explaining the situation, and getting a lot of copy-paste replies that didn't seem to indicate what I wrote was being comprehensively read, they stopped responding entirely. I would be far more understanding of the situation had my order shipped out the next day, but an entire week to process and ship with no reply to my messages trying to correct the error? Felt extremely discouraging to watch the days go by. Even more discouraging that no one seemed to think their lack of response for a week to multiple forms of contact was an issue worth addressing. I guess, if you order, hope nothing goes wrong with it.

I've filled Rx's here for 18 years and loved them at first. The past five to seven years it's gone from bad to dangerous. We've received the wrong meds once, the wrong dosage once, and plenty of lost scripts. The turnover is like a revolving door. Good luck contacting anyone for customer service, also. Back to Walgreens for us, unfortunately - but that should tell you what we think of Pharmaca.