PharmacaReviews of pharmaca.com

Horrible store and customer service... I bought the NuFACE Mini Facial Toning Device for $145. My card was charged and after that Order was canceled with the explanation that my Visa card could not be charged. For almost a month I am trying to get my money back. Nobody answers the phone. Nobody calls me back. And look like it is totally fine for them to still money and ignore there costumer. I not planning to do the presents and defiantly will get my money back. But really want everybody to be careful and not do any shopping with these guys

I ordered a product from their website 'Doctor's Best Collagen 1 and 3'. This product has a number of variations and the one I wanted contained Peptan. I shopped a number of websites for this product and saw that Pharmaca had the best price, but when it arrived, it was not the same product they show in the image (they even used the same image when they sent me my order confirmation). When I contacted them about sending me the right product, they informed me that they don't even carry the one with Peptan. Their use of an image of a product they don't even carry is false advertising. I will never order from this company again. Not trustworthy.

Was worried after reading previous reviews about their ability to deliver on a product I got an amazing deal on. Was it too good to be true? Great news, it's real-deal. I received my order exaclty as placed, in mint condition (and the correct product). Delivery was promt. I would happily order from them again. Good experience.

Not happy. I ordered enteric coated pills with the photograph listed of the item I wanted. They sent something else and when I wrote, they tried to justify themselves by saying they hadn't yet updated their website. How is that my fault ?? I requested a refund, I doubt I will get one. BOO !!!!!! Putting this on dispute with my CC - I have no intention of blowing $ 65 because they do not know what they are doing.

Awful experience. I ordered several products which were on sale and used a coupon code that was emailed to me. I waited for about a month, but only half the order had arrived. Then my order was simply cancelled. I called in twice, but both service representatives (one called Barbara) only started arguing with me. It was very uncomfortable and uncalled for. I would ot order here again.

I placed my order online at Pharmaca.com in November and never ever have received my package. I called customer service several times, Pharmaca didn’t accept to refund/resend my order. Customer service representative is extremely rude, and hung up on me.

I wish I can give them ZERO star. I ordered products online and wrong products came in. Simply, they could just give me the instruction how to fix the issue in order to get the right product!! How Ashley at customer center replied to my email was terrible!! She didn't even sound like she read my email. And I feel she kept giving me incorrect answer or even lie. She just tried to excuse the company and didn't direct me how to fix the issue until I actually asked her how to get refund. (she said they have a technical issue so the picture of the product was shown correctly but not the title. HOWEVER, I received the email right after I ordered and that invoice shows the correct picture AND title of the item! so obviously she lied to me! trying to blame me ordering the wrong item by reading the wrong title!) Anyway, now I want to get the correct items instead of getting refund because I need the products. I sent her email last night and even left a message to general customer center this morning and I am STILL waiting for their response how to get the correct items. I called them again but now they're already gone for the day! How great! I need to spend extra time tomorrow or friday to fix this issue which I hate to do.

I love to shop at Pharmaca online. But store service is terrible cross the board. I experienced attitude both from stores at Los gators and Menlo Park. Especially while return items. Last week, I step into Menlo Park store, Hanna at the cashier even asked: why you always buy online and return here?! What’s going on?!? Then gave me all kind of attitude and hard time. I believe some one like Hanna at Menlo Park store surely needs more training.