The Pacific Gas and Electric Company is an American investor-owned utility with publicly traded stock that is headquartered in the Pacific Gas & Electric Building in San Francisco, California, United States.
Pacific Gas and Electric (pge.com) has 71 customer reviews on Five Star Index, with an average rating of 1.7 out of 5.
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Sherry A.
I had a loss of electricity the week of July 4. It went out on the weekend. After my handyman tried to fix it. Bigger problem. Sutter Electric tried and needed PG&E to fix the line to my house. They got here and the line had to be replaced. All happened in one day. Thankful for all involved. Thank you😄
Praveen T.
I had a great experience signing up for a new service account after purchasing a house. Extremely helpful and friendly customer service agents.
Bennie
I have been with PGE for 30 years. Yes, they are high, but all utility companies are. And I live where there were bad fires. I don't blame PGE. They were dam if they do and dam if they don't. So that all being said. Maybe the top of the company hasn't been on the best behavior (as the movie shows), but our local workers are great. They replaced a pole on our property and did a small bit of damage to our road. Within 30 minutes, after the worker reported it, we had a rep on the phone telling us to get a quote and they would pay for it. We got the check in a week. The workers were super nice too. So remember, because a company does something wrong doesn't mean all that work for them is the same. And no, I don't work for them nor know anyone that does. I just appreciate that they stepped up when there was a problem.
