Pacific Gas and ElectricReviews of pge.com

When PG&E needs to check meters. They should call ahead or send some kind of notification. I’m going to open doors for unexpected people especially with so many scammy people. I’m sure they should be keeping logs of they need the residents to let them in to check. Don’t waste our time, and you expecting we are all home waiting for you to come by the check our meters is ridiculous. You should really rework your workflow. And if you ring the doorbell once and no one answers . Leave the tag. Don’t go around making unecesaary phone calls.

Most convoluted phone menu and service ever, it should be called how to make customer service as complicated and difficult as possible. PG&E customers pay almost double of most other gas and electric Co. in other states. PG&E is the WORST most mismanaged utility co. in the nation.

Rip off!!! If you don't qualify for their "Discount" your rates will be even more ridiculous. Thankful we were able to escape CA as a whole, but especially grateful to be out from under the government monopoly that is PG&E. This site isn't giving me the option to upload a Pic, I have our last bill from them before we moved in April 2024. We were paying $.49798/kwh during winter peak usage (between 5pm & 8pm) & $.45937/kwh during off peak usage. This company, regulated by CA appointed officials @ CPUC, should be your first clue that you'll be ripped off! If you qualify as low income you can get l apply for CARE, you'll get a %off your monthly bill. FERA was the next lowest Discount if you make more. We no longer qualified for any and had to pay increased rates for the 60% of the state that does qualify. Good riddance PG&E. Avoid CA if you don't like being ripped off to cool or heat your home. FYI most of the state does require heating and cooling, and it will come at a premium. I am so relieved when it's 100° and I can run my AC without worry I'll have a $600 bill! FYI, with 550 kwh of usage our bill in winter was nearly $300! No heat, no AC, 1 TV, 2 computers, electric dryer & electric stove, gas water heater. Summer bill this year would have broke the $600 mark. That's with supplementing with Evap cooling at night. Fresno summer is AC 24/7. Might as well be in Vegas! On a side note, my mom financed a solar system with the power wall for night time use. PG&E has mandated that all customers shut off battery usage at night in case they need to shut off power during the day! The company that manages her system complied. She has a back up propane generator that kicks on during the day should an outage happen. She doesn't need to use the batteries, except for at night. Currently she's in the process of appealing, I doubt she'll get anywhere. PG&E "Positively Godawful & Egotistical"

PGE are the biggest f****** liars out here in California. They claim they are aiming to lower costs which they are completely full of crap similar to dumb ass Newsome who runs this state. This f****** moron Newsome wants to go full electric this would bankrupt our state. My gas bill is $26 and my electric bill (only using my air conditioner) 3 times last month this a-holes still gave me a bill of $220. When I was living in the Midwest and using my AC all day and night during the summer still my AC bill never even hit $200 whereas in summer my AC bill will be $400 plus with these rat b****** PGE who clearly have a side deal with Newsome

2 power outages recently in 95762 for no apparent reason. Temps only in 80-90s. Tired of resetting all my clocks, sprinkler timers, alarms, etc. Worst company in history. And getting price gouged on top of it all. This company filed bankruptcy years ago. Mismanaged on an epic scale. Newest CEO says thumbs up with 1 hand and pulling more money out of our pockets with the other. Why are they still here? Corrupt California government looks to be the only reason. Where is District 5 rep Tom McClintock and what has he done to expose the mismanagement and corruption? Could it be maybe he is part of the problem? I hate PG&E and I hate our backwards liberal California government.

California should have never bailed them out. If they had it their way we would all be paying thousands of dollars a month.

Pg &E has the worst customer service ! You cannot speak to a live person without giving them information unrelated to the question. There is a constant loop back to the automated system.

I got rid of my solar lease company. Switched with pge to regular billing in May of 2023. This month in April 2024 I get a true up bill for the whole year of 2023 when I was on regular billing. They would not admit their screw up and would not refund me for the true up even though they charged me regular usage for the whole year. A company makes 2.2 billion in profits for 2023 could not refund a person 430 dollars for their screw up. Don't care about customer service or struggling California residents