Marie E.
I ordered dog jacket from Petyfy, promised to wrong fix size, still NO Jacket
I ordered a dog jacket from Petyfy on Dec 21, 2020 as it is a WINTER jacket. I finally got it on 1-13-21, it was WAY TOOOOO SMALL. I sent message to Petyfy on 1-17-21, trying to do a return with free shipping label. Petyfy Support Team responded on 1-24-21 apologizing for sending wrong size, and told me they will replace item at no cost for a larger size. I immediately responded on 1-24-21, asking for bigger size (need 4XL). It is now 2 1/2 months later, still no larger size jacket. I sent f/o emails on 2-3-21, 2-13-21, 3-13-21 with NO response. It is now Spring, no use for jacket. However, I still want the jacket. UGH!!!