Donna M.
I order online and the pet food is…
I order online and the pet food is always delivered very promptly. Great prices, I'm very happy I found this company.
Pet Supplies Stores - Pet Products. Pets Warehouse - 40,000 Online Pet Supplies. Shop Discount Pet Supplies - Long Island Pet Products Pet Supplies Store New York
Pets Warehouse (petswarehouse.com) has 57 customer reviews on Five Star Index, with an average rating of 2.2 out of 5.
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Donna M.
I order online and the pet food is always delivered very promptly. Great prices, I'm very happy I found this company.
Nancy H.
Needed a glass lid for my aqueon 48x18 75 gallon tank. Customer service helped me find and measure the correct size. It shipped fast and is a perfect fit! I could not be happier with my purchase
Courtney W.
I'd just bought a used 46 gallon bow front fish tank without a lid. After searching high and low for one that would fit and wouldn't cost hundreds of dollars, Pets Warehouse had one that matched my measurements. I was nervous ordering it per their no return policy, but when I got it, not only was it very well packaged, it fit perfectly. Delivery was fast.
Kody H.
great experience with PetsWarehouse I ordered frozen food and it was shipped very well with plenty of dry ice. Everything arrived frozen and solid, exactly as it should be. The staff and customer support was great, very helpful and responsive. I’ll definitely be ordering from them again!
Kim C.
Ordered a glass top from PetsWarehouse and it fit perfectly—exactly what I needed. The quality was great, and their customer service was friendly and helpful with getting the right one for my tank. It was shipped in a heavy-duty box with really great packaging, which I appreciated since it’s glass! I’d definitely order from them again!
Dan C.
Buy large tanks with confidence. I was recently in the market for a 180g glass aquarium and had zero luck sourcing one locally. For a reasonable price Pets Warehouse was able to ship the tank via freight to my home and for a little extra I was able to get it delivered inside my home. They palletized the tank with great care and it arrived in perfect condition. The delivery was all done via Fedex freight. It was such a relief not to have to leave the tank in my garage while I arranged local movers to finish installing it. One stop shopping at its best. Truly a professional experience from start to finish. John answered all of my questions quite responsively throughout the process. Couldn't be happier.
Ceaser O.
Their customer care is is real professional and promptly service Was immaculate.
Response from Pets WarehouseAug 11, 2025
Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our customer care team. Providing professional, prompt, and dependable service has been our priority for over 50 years, and it's always rewarding to see that reflected in our customers' feedback. Your support means a lot to us — and we look forward to serving you again in the future! -JP
Marian S.
Always fabulous to shop at Pet Warehouse. Fabulous friendly staff always helpful and kind. The shop is always clean and tidy. And so nice to get special discounts as a long time customer!!
Response from Pets WarehouseAug 11, 2025
Thank you for your fantastic review! We're so glad to hear that shopping at Pet Warehouse continues to be a positive experience for you. Our team takes great pride in creating a welcoming, clean environment — and it’s always our pleasure to assist loyal customers like you. We truly appreciate your continued support over the years, and we're happy to offer exclusive discounts as a small thank-you for being part of the Pet Warehouse family. We look forward to seeing you again soon! — Pets Warehouse