Pet Supplies Plus, founded in 1988 in Redford, Michigan in the United States, is a privately held pet supply retailing corporation with a major presence in the US.
Pet Supplies Plus (petsuppliesplus.com) has 101 customer reviews on Five Star Index, with an average rating of 2.5 out of 5.
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Latoya K.
The young lady that is at the register is always smiling and polite. Her customer service is a 10 out of 10. I can’t recall what her name is but I know it sounded like another coworker called her Jamiyah. This was the store in Whitehall.
Kathleen F.
I made an appt for both of my dogs to be groomed and it was for Thursday at 1 pm then I get a text saying your appt for Friday at 1 pm is confirmed when I called it did no good cause because naturally they have it for the wrong day so I had to cancel the appt cause Friday is not a good day for me very frustrated 😣 with this place at this point
Kyle
I don’t know what convinced corporate to auto redeem points for customers every month but it’s absolutely the worst decision ever, I don’t shop often and to have my points redeemed and then have a short exp date after the redemption means my points literally go down the drain. I will shop elsewhere from now on.
Tracie R.
I absolutely love the Dearborn store grooming, they go above and beyond for “Sparky” they accommodate his appointments and make him feel special.
Katie
I purchased a wash package for my dog. The last time I was in the manager looked me up on his laptop and told me I just needed to use my phone number the next time I visited. When I visited the store today, Hamilton mill store, Buford, ga, store# 4608, Valentina, said I wasn't in the system and she couldn't help me. She was rude and unprofessional! I also got my dogs nails trimmed, where the technician hurt my dog. They said it wasn't my dog, I went back while they were doing this and yes, it was my dog, because He yelped when they started to trim again! Please DO NOT take your fur baby here! Worst place ever!
Gayle A.
Waited in line for 15 minutes behind customer sorting 50 cans of cat food. Manager Krista came to counter, refused to ring out my single item purchase then ran away when I asked her name. Left store without purchase. Horrible service. Avoid fairview park ohio location.
Mathew A.
Pet supplies plus discriminates against White people. A lousy business that is ran by ignorant fools.
Gary B.
We have been shopping at the PSP at 531 Monroe Ave. in Rochester for about a year and a half. We’ve been very pleased with the great selection they carry, the very fair prices, and their frequent sales, but most of all, they’re amazing staff. They are so friendly, so willing to help you, so knowledgeable that they can suggest things that are exactly what you’re looking for And on top of it, they’re all animal lovers. Courtney, the store manager, will even show you pictures of not only customers dogs, but her own dogs. Shopping here is like shopping at a neighborhood store.
