PetsflyReviews of petsfly.com

Very professional and delivered my baby to me safely from the United States, all the way to the Philippines. Very happy with the service and communication.

Great communication and guidance from Jeni- we felt at ease when sending our three cats from New Zealand to the US. Loved getting updates along the journey!

I worked with Petsfly to get my two large dogs to Japan as part of my move to an Air Force Base here. It was complicated by the rules and regulations of the miliatary and of course the very strict Japanese requirements. I found Petsfly to be very flexible, knowledgable and reliable. Communication, which lasted almost a year from start to finish, was excellent. Petsfly worked efficiently and consistently with my vet in the U.S. to get the paperwork done properly for both my dogs and made what could have been a real headache and very stressful, much less so.

Petsfly were awesome with our two dogs’ travel across the US after going over from New Zealand. A huge trip for them and Petsfly supported them all the way through to home delivery. They were very well looked after and we were very happy to be reunited at the end of this great adventure! Thank you

Moving is stressful. Moving overseas is even more stressful. Moving overseas with a pet is a whole new level of stressful. Thankfully, Petsfly.com made the pet part of our move as easy as possible. My only wish is that someone like them could have arranged the rest of our trip. The support from Brenda and her team both in the U.S. and in Germany was incredible. They were transparent throughout the process and typically answered our questions before we could ask them. When we did have questions, they were prompt and thorough in answering them and relieved the concerns we had along the way. The best part is that our pup arrived and was so happy to see us. She seemed unfazed by the experience despite all of our worries. We highly recommend using Petsfly to take the worries out of dealing with the various layers of bureaucracy in moving a pet from the U.S. to Europe (and we assume vice versa).

Our experience with Petsfly has been wonderful, they have been helpful, communicative and always kept us abreast of changes. I don't really think I knew how much work they were doing behind the scenes until I spoke with my vet, he had nothing but high praises for them (Jeni) and will be recommending them to future overseas travelers. Our small dog was a rescue so we were never able to crate train him, his fear of being closed in was palpable, even a dog bed with sides would have him quaking. Petsfly took the time to send Geoff out to our home to teach me how to crate train Finn. Following his instructions, over a period of time the wee fella became less fearful and that really helped waylay our fears of sending him from AZ to Edinburgh. He arrived safely yesterday, everything went smoothly and to plan. Today Finn has been for a walk in his new town and it's as if the last 72 hours of his life never happened - damn, they are so much more resilient than we give them credit for:)) Thanks to Jeni and Geoff for making sure Finn was well looked after and caring about what you do...

I would definitely recommend Petsfly.com to anyone relocating their pets. We have 3 dogs and moved from USA to UK and understandably we were so stressed as you don't want them to go through stress, also because our eldest is 12 years old. Petsfly.com did an amazing job! Kept us informed of the process the whole time, sent us pictures of them at their dog lounge etc. I am so grateful we found this company! Thank you again!

Everything went very smooth. Easy communication and efficiently handled. Our kitten arrived safe and well!