Petsfly.com was created to provide domestic and international relocation service for your precious family pet. At Petsfly.com, we can arrange to safely move your special pet domestically or throughout the world! We can provide door to door service or tailored services to fit your individual needs. We have over a million miles flown, and thousands more driven and would love to assist with your pet's needs.For veterinarians and clients traveling in cabin with their pets, we offer health certificate consultation and government endorsement services. Petsfly.com appreciates and supports the U.S. military and is proud to offer a discount to all active duty personnel. We also support the efforts of animal rescue groups throughout the world.Using Petsfly.com to relocate your pet will save you time, stress and hassle. Our team specializes in reservations, research and documents so you don't have to. Between the 2 branch owners, we have 50 years of combined pet relocation experience - all at Petsfly.com. We have the experience in the who / why / what / how / when and where of pet relocation like few others do.We personalize each move and treat your pets as if they are our own. You can count on us!
Petsfly (petsfly.com) has 81 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
Also known as
petsfly.com
Website
petsfly.com
Category
Pet Services
Listed on Five Star Index
2026
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The company replied to 20% of reviews.
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Most recent review: June 2026.
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Our experience moving our cats to the UK was great and only because we used Petsfly. Brenda handled everything seamlessly and kept us updated every step of the way. When we decided to move slightly sooner than expected, she jumped on rearranging everything asap. She also worked with our veterinarian to make sure we had all the correct materials. There is so much involved in an overseas move that Brenda was essential to us. Everything went smoothly and the cats are now settled into their new home. Thanks Petsfly for an amazing experience!
Response from PetsflyNov 20, 2025
Thanks, Lisa. We appreciate your kind words. Brenda is the bomb! Happy to hear that you are all settling into your new home.
EA
Ever A.
Muy satisfecho por todo su ayuda
Muy satisfecho por todo su ayuda. Muy eficiente el proceso y fácil de resolver fueron muy rápidos en ayudarnos en este proceso
HC
Heather C.
5 Stars for Boston to Rio!
We had a phenomenal experience working with Petsfly.com to relocate our beloved dog from Boston, MA to Rio de Janeiro, Brazil for a family move! From the start, Jeni was an incredible communicator, who was responsive, clear, and informative. She guided us through an intricate, multi-step process in a way that felt manageable and understandable. From getting our dog the correct travel kennel to navigating the veterinary requirements to booking the travel itself, everything was seamless. We opted for full door-to-door service (including customs) and could not be happier with the results! While international pet travel is obviously not a cheap endeavor, we found Petsfly's fees to be extremely reasonable for the high value of service they provided: it was beyond worth its weight in gold.
On a personal note, our dog is extremely anxious and reactive, and also 11.5 years old. I was admittedly very anxious myself about her travel, as this was not only a long journey but also her first time on a plane. As it turns out, I had nothing to worry about: the people that Jeni and Petsfly chose to care for our dog treated her as though she were their own beloved furry family member. The thoughtfulness with which they treated her and good communication throughout made for good experience for both humans and dog!
Thank you Petsfly, Helen's Pet Transport, and Zoommpet for taking incredible care of our "baby" and reuniting our family! Our new home in Rio is now complete with our dog by our side!
Response from PetsflyNov 6, 2025
Heather, thank you so much for the amazing review!! I happened to be at our international pet conference this week and got to share your incredibly thoughtful review and pictures with the team from Zoommpet. We are all very touched and so happy to hear that your baby is doing so well in her new home. We love what we do and we're glad that it shows. Thank you so much again for trusting us with your baby.
SH
Sheila H.
This was a great experience
This was a great experience. I was having a hard time with the airline to transport my husky from Colorado to New York. I reach out to pet fly and they made everything possible. The whole experience was less stressful and the communication level was amazing. Thank you so much. Brenda was so helpful and on top of the game.
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Monica
Wonderful experience!
Jeni, along with the rest of the Petsfly team made our dog’s move from the US to Europe so seamless! The team was incredibly helpful, responsive, and kind. They took great care of our pup, who can be anxious at times. Would recommend Petsfly over and over again!!
Response from PetsflyOct 27, 2025
Glad we were finally able to get you and your pup reunited!! Thanks for the kind words and let us know if you need assistance in the future.
AD
Anthony D.
Cross country move went without a hitch!
Jeni and the team at Petsfly coordinated the move of our 5 cats from Phoenix to Connecticut and it couldn't have gone better. Jeni explained our options and helped us with each step of the process. We also needed to have the cats picked up at the last minute because our movers were late and she took care of that no problem! Our pets were delivered to our new home safe and sound! We would definitely use Petsfly again!
Response from PetsflyOct 20, 2025
Tony, thank you so much for the wonderful review. Happy that we could assist with your kitties relocation. I hope everyone has settled in nicely to your new home.
MM
Melissa M.
Safely transported 3 large dogs
We used Petsfly to transport our 3 large dogs from the US to the EU. Service, attention to detail, and communication were absolutely excellent throughout. They helped us gather all the USDA paperwork and handled transportation to/from airports, flights schedules, and kenneling. We also received updates and photos about our pups. We researched a lot of options, but we’re so glad we went with Petsfly and everyone arrived happy and healthy.
Response from PetsflySep 1, 2025
We're so happy that you chose Petsfly and we got to meet your wonderful pups. Glad to hear that everyone is back home with you safe and sound. Enjoy your new home.
OL
Oliver
Petsfly.com made our pet's relocation…
Petsfly.com made our pet's relocation easy and worry free. Their experienced and compassionate team took care of everything with great attention and care. A reliable choice for safe, door to door pet transport...