Our StoryContact Us If you’re ready to shop our variety of products, we encourage you to head on over to our shop and begin searching for the very best high quality pet health products and pet supplements available on the market!Buy Itch ChewsBuy Probiotic ChewsBuy Joint Chews Buy Multi VitaminBuy Dental CleanseBuy Aloe Oatmeal Shampoo
PetScy (petscy.com) has 2,268 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
Also known as
petscy.com
Website
petscy.com
Category
Pet Stores
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 70% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
Awesome to hear, Hazel. I sent you an private email for a free product offer we are doing with long term customers, please check your Gmail (or spam folder if you don't see in your inbox).
Chris
Founder
LT
Linda T.
My elder dog recently adopted had many…
My elder dog recently adopted had many allergies. Scratching all the time. He's not a big eater, but he will eat your supplement. He is improving every day. I am so thankful.
Response from PetScyJul 15, 2025
Awesome to hear Linda. I’m giving some free product away on Amazon. It’s a way to give out a free bottle to customers that enjoy our product. If interested , reply back and I’ll send you a private email.
Chris
Founder
JP
Jessica P.
PetScy is top notch customer service…
PetScy is top notch customer service and the quality of the products is excellent
Response from PetScyJul 15, 2025
Awesome to hear Jessica. I sent you an private email for a free product offer we are doing with long term customers, please check your Gmail (or spam folder if you don't see in your inbox).
Chris
Founder
AS
AnnMarie S.
Product has really helped my skin…
Product has really helped my skin allergy girl. I quit doing allergy shots on her this year using this oroduct.
Response from PetScyJul 15, 2025
That's awesome to hear. I sent you a private email for a free bottle of the Itch Allergy plus chews since you have been a loyal customer. Please check your gmail.
Thanks
Chris
Founder
PS
Patti S.
What i like
My dogs love it and it helps them from sneezing and itching
Response from PetScyJul 14, 2025
Hi Patti,
Update- we are running a limited promotion where we basically giving you a bottle for free as we want to add more feedback on Amazon. If interested I can send you a email with details. Just reply back.
Thank you for the wonderful review! We're so happy to hear that your dogs love the product and that it’s helping with their sneezing and itching. It’s great to know they’re feeling better!
If you need anything else, feel free to reach out. We’re here to help!
Best regards,
The PetScy Team
TW
Tamara W.
I haven't seen any improvement in…
I haven't seen any improvement in regards to itching and licking her fertility feet
Response from PetScyJul 14, 2025
Hi Tamara,
I noticed you received the product just 7 days ago. The directions recommend allowing up to 30 days to see full results. While the chews may already be helping reduce your dog’s itching, it's completely normal to still see some symptoms early on—that’s why giving it the full 30 days is so important.
I kindly ask that you consider removing your current review and updating it after the full 30-day period. We truly value honest feedback, but also ask for the courtesy of giving the product the time it needs before forming a final opinion.
We appreciate your business and your consideration.
Warmly,
Chris
Founder, PetScy
CC
claudia C.
Sorry but my dog doesn’t like how taste
Sorry but my dog doesn’t like how taste
Response from PetScyJul 14, 2025
Hi, Claudia!
Thank you for your feedback. Every dog is unique—especially when it comes to taste preferences. That said, we always aim to make every customer’s experience with Petscy a positive one, so pet parents feel confident giving our brand a try without assuming it won’t be a fit.
I’ve just sent you a personal email in hopes of turning this into a more positive experience. We truly care, and your satisfaction matters to us.
IJ
Ike J.
First order was lost company said they…
First order was lost company said they would reship the order never heard back
Response from PetScyJul 14, 2025
Hey Ike,
I was sorry to see a 2 star review, since we’re actively resolving the issue by replacing the order that DHL lost. You contacted us Friday, and while the replacement didn’t make the 11 AM shipping cutoff that day, it was packed and is being sent out today. Below is the tracking number, which will update once DHL picks it up later today. You will also receive a tracking email tomorrow.
Given the circumstances, I hope you’ll consider updating the 2-star review.
We genuinely appreciate your business and any update you might make. Negative reviews have a big impact on small businesses like ours. We don’t discourage honest feedback—in fact, we welcome it—but we do hope reviews reflect the full picture, especially when we step in and fix what went wrong.
Also, I am always trying to better the company. In this instance, what could've we done differently to avoid this review?
Thanks again,
Chris
Founder, PetScy
TRACKING :https://webtrack.dhlglobalmail.com/orders/33872507142283752/details/9261299999887332841410