Linda S H.
I was billed for the Itch Relief chews…
I was billed for the Itch Relief chews but have never received them. One email on July 4th said there was a slight delivery delay~that is an understatement as there has been no delivery.
Response from PetScyAug 1, 2025
Hey Linda, did you contact support about the order or is this the notification? We rely on third party carriers to deliver our products and ask customers to contact support so we can resolve before receiving a bad review. That being said, tracking shows that DHL lost the order. Would you like us to resend and ill throw in a free paw palm or would you like a refund? We take reviews and rating very serious. If you feel that PetScy resolved this matter above and beyond, we kindly as that you update your review based on our response. Let me know, thanks Chris Founder


