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PetScy (petscy.com) has 2,268 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
Also known as
petscy.com
Website
petscy.com
Category
Pet Stores
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 70% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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I am noticing a significant decrease in itching and scratching by my lab mix.
Response from PetScyOct 13, 2025
Hi Kate,
Thank you for your great feedback! We're so happy to hear that your lab mix is experiencing a significant decrease in itching and scratching. It’s always wonderful to see pets feeling more comfortable. We appreciate you taking the time to share your experience, and we’re glad our product is helping!
Feel free to reach out if you need anything further. We’re here for you and your furry friend!
Best regards,
Customer Support Team
PetScy
MP
Marco P.
My dog just didn't want to eat them
My dog just didn't want to eat them. It was either the sawdust type texture or the flavor. She would even eat her regular food with it mixed in.
Response from PetScyOct 6, 2025
Dear Marco,
Thank you for sharing your honest feedback about your dog's experience with our chews. We're genuinely sorry to hear that she wouldn't eat them, even when mixed with her regular food.
We understand how frustrating it is when a supplement, especially one with a specific texture or flavor, is rejected. The chews are designed to be soft and palatable, and we regret that the texture and bacon flavor didn't appeal to your dog.
If you're willing to give it another try, here are a few suggestions from other customers who have had success with picky eaters:
1. Make it a "Pill Pocket" Substitute: Since the chews are soft, try squishing the chew inside a small amount of a high-value treat your dog loves, such as cream cheese, a piece of soft deli meat, or a tiny ball of plain peanut butter.
2. Crush and Mix: Fully crush the chew into a fine powder and mix it with a very strong-smelling food like a spoonful of wet dog food, plain yogurt, or low-sodium chicken broth. The goal is to completely mask the original scent and texture.
3. Warm it Up: Some dogs respond better to treats that are slightly warmed, which may intensify the natural bacon flavor. Try warming the chew between your fingers for a few seconds before offering it.
We want every dog owner to be satisfied, and we appreciate you giving us a try. We hope one of these methods helps your dog enjoy the benefits of the chew!
Sincerely,
The PetScy Team
AS
Angela S.
5 star
5 star review
Response from PetScyOct 6, 2025
Hey Angela. We offer a money back guarantee on unopened products as in the past nefarious customers would go through multiple bottles, solve their issue and then try to return all bottles. Which broke the spirit of the offer.
I sent you a private email as we can get this resolved.
Chris
LB
Linda B.
It's a product that works
It's a product that works. Lexi is growing her back hair. If you have a product that works, the rest is a given.
Response from PetScyOct 6, 2025
Hi Linda,
That's wonderful to hear! We are so happy that Lexi is growing her back hair and that our chews are working so well for her.
We appreciate you taking the time to let us know that you're seeing real results. It means a lot to us that our product is helping your dog get back to feeling and looking her best.
Thank you for being a PetScy customer!
Best regards,
The PetScy Team
CU
Customer
Did not work …
Followed recommended dosage for our two dogs. But it kept getting worse. Finally went to vet, purchased a prescription spray. Within a week the iching stopped.
RO
Rob
Quick response by support team
Quick response by support team. Still waiting for results from use of their project.
Response from PetScyOct 4, 2025
Hello Rob,
Thank you for your honest feedback. We're glad to hear you plan to continue using the Itch and Allergy Plus chews, and we appreciate your commitment!
It's important to know that while some pets see changes right away, the ingredients in our formula require time to build up in the system. Given that you are currently at the 4-week mark since delivery around September 16th, you are right on the cusp of seeing major changes.
We generally advise customers to wait until 6 to 8 weeks of consistent daily use to assess the full benefits. Please continue with the daily dosage; you should start seeing significant relief within the next two to four weeks!
Sincerely,
The PetScy Team
PS
Penelope S.
Shipping and delivery is fast
Shipping and delivery is fast. I’m still waiting to see if it is going to help my fur baby.
Response from PetScyOct 4, 2025
Hello Penelope,
Thank you for the feedback on our shipping and delivery speed! We're glad the chews arrived quickly.
We understand you're eagerly waiting to see relief for your fur baby. Since the Itch and Allergy Plus chews work internally, consistency is key, and customers typically start noticing significant changes between 4 to 6 weeks of daily use as the ingredients build up in their system.
We are committed to seeing your pet find relief!
Sincerely,
The PetScy Team
VC
Valued C.
Have tried numerous things to get my…
Have tried numerous things to get my dog from biting on her paws and nothing has changed for her as of right now.
Response from PetScyOct 4, 2025
Hello,
Thank you for reaching out. We completely understand your frustration with your dog's persistent paw biting and licking after trying numerous things.
We want to help. For the best results, the Itch and Allergy Plus chews usually require 4 to 6 weeks for the ingredients to fully take effect. You are likely very close to seeing a real difference!
To ensure your dog is on the right track and receiving the maximum benefit, please contact our Customer Support Team directly by emailing us or calling us. We would like to:
1. Review your dog's current dosage (based on weight).
2. Confirm the duration of use and discuss next steps.
We are committed to helping you find relief and look forward to making this right.
Sincerely,
The PetScy Team