Melanie
I should not be getting this order
My pet had passed over the rainbow bridge and I should not be getting this order, I cancelled it and received a confirmation from you, however I realize you were unable to cancel my order in time before shipping. I will be donating this order.
Response from PetScyJan 20, 2026
Hello Melanie, Thank you for reaching out and providing those specific details regarding your cancellation confirmation this morning. We certainly understand the concern when timing and logistics don't align perfectly. I have just sent a private message to the email address associated with your account with a resolution to address this specific situation for you. Please check your inbox so we can get this settled immediately. Best, The PetScy Team


