Mike G.
Great experience
When i signed up to get some alergy chews for my dog, I did not realize that I inadvertently signed up for a monthly subscription and shipment of the chews. It turned out that for MY dog, the chews didn't help his itching. They might be good for other dogs but for mine the chews didn't help.i asked the company to please cancel my subscription, and they did gladly. So when you order something from them, pay attention, I did not see that I had a subscription.my fault and it was nice dealing with them. They canceled my subscription, and refunded my payment. It was good to deal with a good understanding company.
Response from PetScyMar 4, 2026
Hello Mike, Thank you for the honest feedback. While we're sorry the chews weren't the right fit for your dog's specific itching, we are so glad we could make the cancellation and refund process easy for you. Every dog’s biology is unique, and while we see great success with most, we never want a pet parent to pay for something that isn't working for them. We also appreciate your note about the subscription visibility—we’re currently working on our checkout design to make sure that choice is 100% clear for everyone. Wishing you and your pup the very best in finding the right relief! Best, The PetScy Team


