PetScyReviews of petscy.com

Response from PetScyOct 21, 2022

Hello William, I am sorry to hear that you’re unhappy with Petscy. Unfortunately when it comes to shipping we have to utilize third party companies like UPS/DHL/USPS. As a result we lose control of the delivery process and only can monitor the order and resolve on a case by case basis. On the 18th the order was scanned by USPS (as they handle the last stop) and now we are waiting for your mailman to drop it off. The tracking shows a delivery date for today. However, if the order is still not delivered by Monday we will resolve accordingly. Once again, I apologize for the delay. Mistakes will always happen but PetScy will always resolve to the customers benefit. Let me know if you have any questions. Please respond to this review on Monday if you haven’t recieved yet and I’ll personally resolve. Thank You Chris Founder

Response from PetScyOct 17, 2022

That is wonderful news. If you see any of our ads on FB or IG it would be appreciated if you could mention the above. I am here if you need anything. Thank you, Chris Founder

Response from PetScyOct 14, 2022

Hello Lawrence. I am following up. Were you able to review the website and see that the option is left to the customer? My goal is to make sure that we do not force or trick customers into recurring orders. We want to keep earning your business so I hope you understand have clarity. Let me know if you have any questions. Chris When ordering on PetScy.com the customer chooses how they would like the order, recurring or One Time Purchase. I hope once you review the ordering process on PetScy.com you will consider updating your stars-review. Thank You Chris Founder