PetScyReviews of petscy.com

Response from PetScyJul 8, 2026

Hi Kim, The product page offers two purchase options: Subscription and One-Time Purchase. Simply click One-Time Purchase to view those options. If you'd like to cancel your subscription, just let me know. You can either reply to this review or contact us directly, and I'll personally take care of it for you. Id suggest waiting till the end of July to cancel. This way, you won't lose your subscription discount on the next order unless you decide that's what you'd prefer. I can also push back or set to ship every two months if one month is too much. If you plan to make any changes, just let me know by the end of July. Thanks! Chris Founder, PetScy

Response from PetScyJul 6, 2026

Hi Monica, THANK YOU FOR CONFIRMING AND UPDATING THE REVIEW. Thank you for bringing this to our attention, and we are incredibly sorry for the frustrating experience with your first order. We sent out a replacement shipment immediately after you contacted us, and according to tracking records, it was successfully delivered to your mailbox on June 20th. You can view the full delivery details and updates directly via the USPS tracking link here: https://tools.usps.com/go/TrackConfirmAction?tLabels=926129999987333747933 Since you have not received it, it is very possible the package may have been misplaced or, unfortunately, stolen after delivery. We want to ensure you have a great experience with PetScy, so we would be more than happy to send out a third box to you right away. Best regards, PetScy Support