Sierra
Bad Customer Service
My item took over 5 weeks to arrive and during this time I had an extremely frustrating time communicating with anyone. It took a week for someone to respond in the first place and when they did, they said my order was missed and would be packaged and sent out the following day, which it was not. After another week they finally responded again and said my package had been dropped off at the postal service and my tracking number would be sent by the end of the day. My tracking number was not sent to me until the following week and revealed that the package had just been dropped off that day and still needed to be mailed out. On top of all of this, I was told a free advert would be included in my order since they missed my order and shipped it out extremely late but this did not happen. On the bright side, the person I gifted this to was very happy with the product.