PetPlateReviews of petplate.com

My dog really likes the lamb and venison entrees. Problem is they haven't had it in stock for months now. Seems to me they are having issues with their supply chain. I hope they get it worked out as I'd like to return as a steady customer, but they need to prove they can keep a product in stock.

Petplate used to be a great company but sadly it is going down hill. I have been a customer for years and know the company well. The shipment are unreliable as in you may order one thing and then they say they are out of stock. I have had many order that they didn’t have half of what I ordered available and now they can’t even keep their packaging in stock so you receive different sizes to what you ordered and it doesn’t add up to the amount you usually get. I am sad to say I wouldn’t recommend PetPlate anymore simply because you can’t rely on them.

Our dog loves the food and the containers are much easer to dish out than Farmer's Dog. However, the last 2 shipments have been incorrect. I was told a flavor we ordered was out of stock. Fine, then let me choose a new flavor instead of choosing for me. We started using Pet Plate because of the convenience of the containers. Our dog gets half a container at each meal. Easy! The next shipment, they were out of the size of the containers we ordered. Without contacting us, they instead sent large containers. Not a big deal but no we have to measure each meal. Which takes away the convenience. I'm giving them one more shipment to see if things get corrected before we cancel. But as of today, 3 of the 6 flavors are out of stock. They claimed on another review it's because of tariffs. I'm not buying that. Tariffs would only impact the price. *Update: I received a reply from Pet Plate asking me to update my communication settings. They were updated prior to this review. The only communication I get is when the order has shipped.

Compared to other human grade lightly cooked it was my least favorite. The packaging is extremely hard to thaw compared to farmers dog and nomnom. It also recommends a lot more calories then the other competitors using the exact same status. Price is comparable or cheaper.