PetLinkReviews of petlink.net

4.31,023 reviews
Pet Stores
345 West Cummings Park, Woburn, Massachusetts

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PetLink

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About PetLink

Peace of mind comes from trusted servicePetLink has been a leader in pet identification and reunification for over 30 years. With our microchips, we create a lifelong link between people and pets. It’s easy to add all your pets to one account, update your contact information, and even provide coverage should you take your pet abroad. With no complicated processes or annual renewals, we promise to keep your pet safe for life.We provide a service we hope our customers will never have to use, but if they do, it’s not only the microchips that make the difference, it’s our level of care and support. With PetLink, it’s personal.

PetLink (petlink.net) has 1,023 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.

Also known as: petlink.net
Website: petlink.net
Category: Pet Stores
Location: Woburn, Massachusetts
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 27% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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PetLink reviews

1,023 approved reviews, newest moderated first

Sandra L.
Mar 31, 2026
Not much has happened thank heaven
Not much has happened thank heaven. We ordered a tag and it came quickly. I haven't lost a pet so I have no idea how you all work. I am hoping nothing happens so all I have to do is pay you each year for the service. Thanks for asking and hope we never have to call you about a lost puppy!
Response from PetLinkMar 31, 2026
Hi Sandra, thank you for the kind review! We also hope that you never have to use our service, but if you do, just know we're a quick call or email away! You can call our call center at 1-877-738-5465 for lost/found pet calls 24/7. For any additional help, you can also email us at [email protected]. We wish you and your pets the best :) Thank you, The PetLink Team
David
Mar 31, 2026
Awesome good to go
Awesome good to go
Response from PetLinkMar 31, 2026
Hi David, thank you for the great review! We wish you and your pets the best :) Thank you, The PetLink Team
Roy
Mar 30, 2026
The order process was easy to navigate.
The order process was easy to navigate.
Response from PetLinkMar 31, 2026
Hi Roy, thank you for the nice review! Really happy you had an easy time ordering products from us :) Thank you, The PetLink Team
Donna K.
Mar 29, 2026
Easy to use.
It was easy to use and order.
Response from PetLinkMar 30, 2026
Hi Donna, thank you for the review! We wish you and your pets the best. :) Thank you, The PetLink Team
PBruno
Mar 28, 2026
I have had great experience with…
I have had great experience with PetLink, now with two pets. After the first dog passed, I registered my new rescue - so easy, and reasonable cost. I hope I never actually need to utilize PetLink to retrieve my dog, but I am comforted knowing that PetLink tags are on both his collar and his harness.
Response from PetLinkMar 30, 2026
Hi PBruno, thank you for the kind review! We proud to keep your peace of mind with any pet you have :) Thank you, The PetLink Team
Hollis D P.
Mar 28, 2026
Exactly as expected!
My order arrived as expected and on time. Would order from them again.
Response from PetLinkMar 30, 2026
Hi Hollis, we're thrilled you got your order as expected! We hope you love it :) Thank you, The PetLink Team
colette K.
Mar 27, 2026
Phone service was great
Phone service was great, able to order id tags, without having to lookup the chip numbers. thank you.
Response from PetLinkMar 30, 2026
Hi Collette, thank you for the wonderful review! We're so happy your experience was smooth and easy. We wish you and your pet the best! Thank you, The PetLink Team
Sally
Mar 22, 2026
Transfer Charged For Same Family
I finally got the transfer done from my ex-husband's name to mine for $29.99. My dog, Bumi, has been in the same household for 2 years now. So should there have been a charge? Also, it took several emails from my ex and me to get this done. Should it not have been easier.
Response from PetLinkMar 23, 2026
We sincerely apologize for the inconvenience. Given the circumstances of the situation we have refunded the $29.99 transfer fee.

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