PetLinkPeace of mind comes from trusted servicePetLink has been a leader in pet identification and reunification for over 30 years. With our microchips, we create a lifelong link between people and pets. It’s easy to add all your pets to one account, update your contact information, and even provide coverage should you take your pet abroad. With no complicated processes or annual renewals, we promise to keep your pet safe for life.We provide a service we hope our customers will never have to use, but if they do, it’s not only the microchips that make the difference, it’s our level of care and support. With PetLink, it’s personal.
PetLink (petlink.net) has 1,023 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Monica D.
You refused to let me stop an order or return an order. Not cool!
Response from PetLinkMar 18, 2026
Hi there, We’re very sorry to hear about the issue with your collar tag. We want to make this right! Could you please email us at [email protected] to let us know if your tag ever arrived? We apologize for the inconvenience and look forward to helping you get this sorted. Thank you, The PetLink Team
Tamara E.
It was easy to replace a lost tag
Response from PetLinkMar 17, 2026
Hi Tamara, thank you for the kind review! We hope you enjoy the new tag and wish you and your pets the best! :) Thank you, The PetLink Team
Virginia G.
I needed to get an id tag for Charlie. He lost the last one, and i kept forgetting to do it. When i saw the petlink ad and found out how easy it was to order, i jumped on it. I haven't gotten it yet, but look forward to Charlie having his tag.
Response from PetLinkMar 16, 2026
Hi Virginia, thank you for the nice review! You should receive your tag soon, but please reach out to [email protected] if you have any questions! :) Thank you, The Petink Team
Saage R.
DO NOT USE PETLINK. I wish I could give no start. But then you wouldn’t see this. I’ve had my cat for 8 years and it 2024 her chip number got transferred out of my account. I have no idea who could have authorized that because I sure didn’t. I have been her only owner since I got her as a 6 month old kitten and petlink couldn’t do a thing to help me. Hopefully she’s found.
Juan R D.
GOOD CUSTOMER SERVICE,WAS ABLE TO REGISTER MY PET
Response from PetLinkMar 16, 2026
Hi Juan, thank you for the kind review! If you ever have any issues or have questions, please reach out to [email protected]! Thank you, The PetLink Team
Rg
Even though they say listed at very start of add only thing mentioned was app .and when you look at internet remarks they are same as mine they weren't. Poor battery how are you supposed to find something if can't ping very often.
Response from PetLinkMar 16, 2026
Hi there, we're sorry you had a poor experience with our GPS. We have been communicating with you via email, so please check for communications from [email protected] and [email protected]. Please reach out if you need additional assistance! Thank you, The PetLink Team
MARY K.
My PetLink transponder quit working and when I reached out to PetLink...they replaced it!
Response from PetLinkMar 16, 2026
Hi Mary, thank you for the nice review! We always try to help as much as we can, especially with products not working as desired. Please reach out to [email protected] for any additional questions. Thank you, The PetLink Team
Debbie Staber D.
My dog got out after my fence blew open on a very windy day and I live on a busy street. I have 2 dogs, one was not as adventurous and stayed in the yard. Thankfully, someone took her to the vet and had her chip scanned and they called me while I was at work letting me know my dog was safe. I did not update my info and I had changed my dogs name when I got her so once I figured out who Sara was all was good. So remember to update your info!! Glad I never changed my phone number!!
Response from PetLinkMar 16, 2026
Hi Debbie, this is a great review! Thank you so much for being a responsible pet owner, and encouraging others to update their information in PetLink! It's a vital way to get pets home. We wish you and your dogs the best! Thank you, The PetLink Team
