judith R.
Great service and help.
Great service and help.

Peace of mind comes from trusted servicePetLink has been a leader in pet identification and reunification for over 30 years. With our microchips, we create a lifelong link between people and pets. It’s easy to add all your pets to one account, update your contact information, and even provide coverage should you take your pet abroad. With no complicated processes or annual renewals, we promise to keep your pet safe for life.We provide a service we hope our customers will never have to use, but if they do, it’s not only the microchips that make the difference, it’s our level of care and support. With PetLink, it’s personal.
PetLink (petlink.net) has 1,023 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing1,023 approved reviews, newest moderated first
judith R.
Great service and help.
Eileen K.
Great product
Response from PetLinkApr 9, 2026
Hi Eileen, thank you for the kind review! We wish you and your pets the best :) Thank you, The PetLink Team
Michelle W.
Love the tag!
Response from PetLinkApr 9, 2026
Hi Michelle, thank you for the nice review! We wish you and your pet the best :) Thank you, The PetLink Team
Lauren T.
Nicely made tag
Response from PetLinkApr 7, 2026
Hi Lauren, thank you for the nice review! We wish you and your pets the best! Thank you, The PetLink Team
Dave C.
Great help fixing my problem.
Response from PetLinkApr 7, 2026
Hi Dave, thank you for the review! We're happy we could help you :) Thank you, The PetLink Team
Dalton K.
Worst stomer service ever. I have been dealing with them for weeks and got nowhere. My GPS randomly quit tracking correctly.
Response from PetLinkApr 7, 2026
Hello Dalton, thank you for bringing this to our attention. I am truly sorry to hear about your experience with our support team and that you have been dealing with this GPS issue for weeks. That is not the level of service we aim for. I have escalated your case to our senior technical support team for immediate review. Someone has reached out to you directly at your email address on file on 4/3/26 and are awaiting your reply with the information needed to get this fixed.
Karen F.
Good experience
Response from PetLinkApr 7, 2026
Hi Karen, thank you for the kind review! We wish you and your pets the best :) Thank you, The PetLink Team
Maureen T.
Terrible customer service
Response from PetLinkApr 3, 2026
Hi Maureen, thank you for your feedback. I am very sorry to hear that your experience with our team did not meet your expectations. We take customer service seriously and would like to resolve this immediately. Please contact us directly at [email protected] so we can make this right.