petlife.com is listed under Pet Stores.
petlife.com (petlife.com) has 92 customer reviews on Five Star Index, with an average rating of 1.6 out of 5.
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Consumer
Scam! Took money and never received package. They blame it on Amazon. I didn’t order on Amazon so I can’t hold Amazon responsible! Talking to a person is impossible. Numerous calls and voice mails. No returned call. Just a generic email stating Amazon is the courier???
Jay S.
Order placed - appears in stock, not shipped after 2 days - requested cancellation - no update - phone number goes to text generated voicemail box (not a real voice) - sketchy!
Rebel D.
I wish I read the reviews before buying from this wretched terrible company… my order is traveling all over the world, i don’t think I’ll ever get it. Do NOT DEAL WITH THEM EVER . I regret it so much 😭
Katrin
Zero stars was not an option. Ordered a medical product for my pet in Nov. Did not receive it until Jan. By Jan. the item was no longer needed. I tried the online return. I called the company 6 times. Only to hear music, and then the phone went dead. I also sent an email to the company asking for help. No reply. 30 days has passed since I have tried to get help, and no response from them. I am out $40.00 with a product I sadly do not need
Rose M.
I really wish I had read reviews of this store before I ordered. Ordered Pretty Bird pellet food for my birds. Received shipping notice. Tracked package and never updated. Sent message after trying g for days to get in touch by phone! Was told that package was replacement was going to be sent in 2 business days, with same tracking. No update. Am turning over to my bank as fraudulent business and going after for maximum penalties. Did not know that my bank could do this, am glad they watch out for customers.
KMoss
Spent $150 on dog chews. 3 months later nothing. No return call, email or text. It’s as if they don’t even exist.
CHARLES W.
This company has heavily relationship with Wal Mart…as a Wal Mart vendor myself 30 years, I bought their products to test/none work…it’s indicative of where Wal Mart is going…WOKE /99% Made in China!!!
S N.
This is the most despicable company I have ever dealt with. BUYER BEWARE. They couldn’t care less about their customers. They won’t acknowledge or respond to your emails. They don’t return phone calls. Call customer service and after 25 mins on hold they prompt you to leave a v-mail. So - they have wasted a half hour of your time and then you are told to leave a v-mail which they will NEVER return. This company SUCKS!
