PetflowReviews of petflow.com

Besides the fact it took over a week to verify my pet's prescription; my ordered was cancelled because the item went out of stock. Unprofessional and was too much work on my end for nothing.

Last order the box was beat up and bag had hole in it. Don't know whose fault it was, but still.

First time order from PepFlow and all good. Price was excellent on the Yummy Combs, website easy to navigate, order processed quickly and delivered in a few days. Will be ordering from them again.

I was charged for xl dog crate that was never delivered

Timely delivery and a reasonable price. I only wish you weren’t out of the flavor I really wanted.

Even though I returned my purchase, customer service was first class. 100% refund, no questions. Just friendly people.

My order came quickly and I was lucky that both items were in the box upon arrival. The box was crushed on one end and totally open across the top. There were a few pieces of kibble loose in the box although I didn't see a hole in the bag. In my opinion the shipping carton and tape could have been studier and the tape just didn't hold up well to the handling the box got during shipment. FedEx seems to mangle packages. My last Pet Flow order also arrived in less than optimal condition but this box was worse.

Easy to contact. Have used for years. Mixed up order last time-two auto ships were open-company refused to authorize return. Food will probably be thrown out before use. Customer seervice was friendly but no compromise on solution.