PetflowReviews of petflow.com

Response from PetflowApr 29, 2026

Thank you so much for the kind words! We are glad our team has been helpful and friendly when you reach out and that your orders are always on time. We also appreciate the honest feedback about the newer site. We are always working to improve the experience and this is helpful to hear. We hope it gets easier with time and we are always available via chat, text, or email if you ever need anything!

Response from PetflowFeb 9, 2026

Thank you for taking the time to leave a review. We are happy to hear you found good prices, helpful customer service, and an easy ordering process. We appreciate you choosing Petflow.

Response from PetflowFeb 9, 2026

Thank you for taking the time to share this. We are glad we were able to resolve the issue quickly and get the rest of your order delivered the next day. We appreciate you recognizing that the delay was related to the carrier and for your understanding. Thank you for choosing Petflow.

Response from PetflowFeb 9, 2026

Thank you for the great feedback. We are happy to hear your orders are filled quickly and that delivery has been fast. We truly appreciate your continued support of Petflow.

Response from PetflowFeb 9, 2026

Thank you for the kind review. We are glad to hear you find us easy to work with and that your orders arrive on time. We appreciate you choosing Petflow.

Response from PetflowApr 29, 2026

Efficient is exactly what we aim to be! Thank you for the kind words and for choosing Petflow for your pet's needs!

Response from PetflowNov 12, 2025

We’re very sorry for the trouble you’ve had with your recent orders. That’s definitely not the experience we want for our customers. Please reach out to our support team directly so we can review your account, ensure your refund is processed, and make things right.

Response from PetflowApr 29, 2026

Two years and counting, and we are so grateful for your loyalty! We love that we were able to get your pups stocked up right before vacation with no stress. That is exactly the kind of flexibility we want our autoship to provide. Thank you for sharing this and enjoy your trip!