Diana & D.
Delayed getting my dog food
Chewys orders always arrived within 2 days. I decided to give Petflow a try. After close to a week, I had to call Petflow to ask where the dog food order was???. They said they delayed getting the order through - waited until the next day to initiate the order and then they were short staffed. Then mailing delay, etc. I was leaving for Thanksgiving and I was almost placed in a situation where I had to go to pick up a brand at the local store that my dog wasn’t used to in order for him to have food over the Thanksgiving week. It would have upset his stomach abruptly changing his diet. It was my first experience with Petflow, and it was not a good one.