Disappointed in V.
Very disappointed they won’t take a…
Very disappointed they won’t take a return of an unopened box with bag of dogfood inside. My vet had me change food as it was in transit now I’m out $75
Response from PetflowNov 5, 2025
We’re sorry for the frustration this caused. Unfortunately, due to strict product safety regulations, we’re unable to accept returns of pet food once it leaves our facility. We completely understand how disappointing this situation must be, especially given your vet’s recommendation. We’ve shared your feedback with our leadership team as we continue looking for ways to better support customers in situations like this.