PetflowReviews of petflow.com

Great Company to order products wanted since Pet Store where I normally gets them have quit handling these wonderful treats. Great service also.

First order for new puppy food that wasn’t available locally. Process was easy, delivery was on time and packaged well. Will order again.

Horrible customer service. I order food for my dog. They charged but didn’t send it. I called them a week later and they said they didn’t have it in stock meanwhile they charged it already. They sent it later on without a hurry. 10 days later I haven’t received it yet. I don’t have the food I feed my dog. They didn’t even apologize or sent it in a faster delivery mode

Quick and easy to receive pet food

Great prices and fast delivery

I spent a lot of time with my review. So I will submit but beware you have to accept certain terms and conditions to submit a review. Everything went fine for a year and a half. Our dog needs a prescription diet. Then for the last shipment, they said the order was submitted. Then a few days later, I got a email saying they were out of the product. They had a pending charge on my credit card for more than a week for over $100.00. I called and the girl basically said oh well sorry, that's the way it goes. At this point we were close to being out of food. Our vet didn't have any. So I got some OTC food to mix with what we had left. Finally, I went to Chewy and they sent some within a few days. I can understand that in this day and age, that they ran out of the food, but their service was very mundane. Try Chewy first.

Good service.

accurate and timely delivery thanks