PetflowReviews of petflow.com

Website showed the prescription food I needed as available for quite some time since I placed my order. I received my shipment of toys and no food was delivered. I called on the status of the prescription dog food and was told I would get a response back and did not. I was told by the representative who was going to call me back that it was in another warehouse. I called back a few days later and was told it was out of stock and that they would keep the order for a couple of weeks and cancel it if the food did not come in. I canceled the order because I felt the communication and customer service was extremely poor.

I had a problem with a shipment not being delivered. PetFlow solved the problem quickly and kept me informed.

I am so impressed with every stage in purchasing the cat food I needed. I set up auto purchase that gave me a discount but when I went to check out they did not have enough to send so I thought i would lose it. No same deal. They notified me every step of the way and made sure it arrived. I am a loyal customer to thoughful companies and especially family businesses whether they are blood relatives or not. I will let them know if they disappoint me but I am quite sure they will mot.

Always pleased with PetFlow. Been with them for years.

Very fast shipping which is really important. All the products I need are on this website

Good Food, good $ and delivered to the front door!!! Great Service too!

This was the first time I ordered from Pet Flow. They were really great. I got my Order within a few days. Will definitely order from them again

Your service has been very good. I will continue to use your products.