PetflowPetflow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 150 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.Based in Pennsylvania with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.
Petflow (petflow.com) has 57,206 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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57,206 approved reviews, newest moderated first
BARBARA W.
I've always had good experiences with Pet Flow. But the last order had some issues. A bag of dry dog food had a hole in it, and some of the cans were dented pretty badly. Well, I contacted their customer service and they sent out a completely new order for free. So they really made it up to me. And, like I said, in the past I've had great experiences with no need to contact customer service. So it may have just been a one-off thing.
MADELiNE
The PetFlow folks are always helpful! Great products for my animal kids! :) Thank you!
GB
Would not accept a copy of the prescription for medications. Wanted it MAILED! Caused further delays. Other online firms don't require this.
AnnaHope
I am very pleased with PetFlow ... the pet food I was needing was not in stock at a local big box store that normally has the best price. PetFlow had it in stock, smaller poundage, however with their $10 off first 5 auto-ship orders, I was able to get more pounds at a cheaper cost than the big box store. The food came quickly, too. Thanks PetFlow!
MURIEL S.
Had the products I wanted and received items quickly.
tjm
Timely delivery and had my cat’s prescription food when other vendors did not.
Suzin
I did not hear from Pet Flow quickly that they could not fill my order of specific dietary cat food, but they cancelled my order and I believe will not show on my credit card. I understand there is shortage of pet food right now, but their website said in stock. Good luck to all and thanks for trying
BRITTANY S.
I ordered a food which my pets really need since it is prescribed. It was out of stock, but I wasn’t told promptly. I had to contact support to learn they were out and planned to cancel my order days later .