Cilia L.
Excellent customer service.
Excellent customer service. I had a problem with one of the items in my order, but the issue was quickly resolved. I highly recommend Pet Flow.

Petflow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 150 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.Based in Pennsylvania with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.
Petflow (petflow.com) has 57,206 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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57,206 approved reviews, newest moderated first
Cilia L.
Excellent customer service. I had a problem with one of the items in my order, but the issue was quickly resolved. I highly recommend Pet Flow.
BARBARA T.
You showed 5.5 oz cans in the photo and sent me 13 oz cans Very misleading
Edmund D.
Great service
Susanne
This company took my order for prescription dog food and sat on it over a week before canceling my order because it wasn’t in stock. By then my sick dog had run out of food and I had to order from somewhere else.
Carolyn
Not much to add to the 5 stars. I had to call them about my billing address and they were great to work with - friendly, attentive, and very helpful.
mary W.
I have only done 1 set of purchases so far, but am very pleased. PetFlow had cat food that pretty much all other sites and stores do not. And, delivered as quickly as Chewy.com would have.
RONALD I.
Petflow had our Hills prescription food in stock and shipped it to us in j just a few days.Chewy stopped stocking our food a while ago.Thank you Petflow
JEAN H.
Product in stock as needed and always shipped promptly