PetflowReviews of petflow.com

I give one star because I never actually received the dog food I ordered. I placed an order for prescription dog food, received notice there was an issue with the prescription so I called the vet but was told the issue was not on their end. Then, petflow cancelled my order. So I placed another order and made sure the vet info was correct and also contacted my vet to make sure all was fine. It took petflow a week to once again cancel my order stating issues with the prescription. A day later I received an email that the order was canceled because the item was actually not in stock. The problem is, why am I allowed to put an item in my cart and check out if you don’t even have the item in stock to begin with.

I have a 3-legged cat that was shot before I adopted him. Willie is a special guy on a special diet. I was running low. Several pet food outlets said they had none and weren't expecting to get any. Maybe it was discontinued. I should look for a replacement. I found Pet Flow online and they took the food order without hesitation. I expected to hear that they couldn't get it either. But I got the food just as promised. Willie knows I would do anything for him.

Products have always been delivered on time. Website for updating/canceling orders has had glitches on several occasions.

I thought it took to long to receive my order.

Hands down the best price in bulk cow ears for my dog! A local shop wanted twice as much for the exact same product. Customer for life here!

No shipment yet

I was looking for a place that sold the food I need for my dogs at a good price, and I have found it!

I have been trying to find a prescription food for my cat and was delighted when PetFlow’s website said they had it in stock. Unfortunately it turns out that it’s probably not in stock. The website should be updated appropriately. Responses to my emails were quick but were “canned” responses.