Karen R.
I am unable to cancel my automatic…
I am unable to cancel my automatic shipment. Why is it so difficult.

Petflow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 150 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.Based in Pennsylvania with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.
Petflow (petflow.com) has 57,206 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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57,206 approved reviews, newest moderated first
Karen R.
I am unable to cancel my automatic shipment. Why is it so difficult.
SUSAN B.
I was able to purchase cat food here that I couldn't find anywhere else. Delivery was quick.
A C.
My order did not arrive on time and my puppy was getting low on food but their customer service was friendly and willing to do whatever to make it right. I appreciate the customer service and how easy it was to connect with someone through text to explain the issue.
Yvonne
The canned cat food I ordered from PetFlow was out of stock at other major online pet supply retailers for extended periods of time. This special food was less expensive at PetFlow and arrived quick. My order was packed in a sturdy box with adequate packing material and the cat food was not short dated. The best by dates were 2.5 years in the future. Thank you PetFlow for making your order process easy as well as providing package tracking during the shipping process.
Barbara G.
I have been trusting my pets needs to Petflow for several years now. My food is on auto delivery, and can be changed as needed, with no problems. The Customer service has been excellent. I have had a small issue here and there, and they take care of it right away. I also use Petflow to send gifts to other dog owners. I highly recommend this company. Great prices too!!!
Eric
Right in time delivery. Fresh food! My GSP thanks y’all!
VICTORIA
Good company to deal with
Laura
Great user friendly site; delivery has been fairly quick too. I appreciate the auto order program.