PetflowReviews of petflow.com

Great service

Great product, FAST shipping

Having to contact support to cancel an auto ship is ridiculous. Straight from the Comcast book of customer service.

This is the first time using PetFlow, and I loved the experience. They have great prices and fast shipping. I love the selection of food also.

I like Pet Flow and the convenience of buy Fromm cat food from them.

I placed an order for prescription pet food. The website stated food prescriptions could be emailed or mailed so I emailed the food prescription using the email address they listed on their website for this purpose. This resulted in back and forth with a representative who conveyed I needed to mail it in, despite contrary information on PetFlow's website. She did her best to try to help. However, ultimately even after PetFlow finally accepted the emailed prescription (I also mailed the prescription for good measure), I received an email notification from PetFlow that the food was no longer available. Was a complete waste of time and my pet still does not have their needed prescription pet food.

I was trying to order prescription cat food that is in short supply. Your company let me order it, sign up for your account, contacted my vet for the prescription, and went through the whole process and then told me you are out of stock. Why didn't you tell me up front you were out of stock. You wasted my time!

I have plenty (too much) food right now. How can I cancel automatic service??