PetflowReviews of petflow.com

4.557,206 reviews
Pet Stores
3747 Hecktown Rd, Easton, Pennsylvania

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Petflow

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About Petflow

Petflow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 150 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.Based in Pennsylvania with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.

Petflow (petflow.com) has 57,206 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.

Also known as: petflow.com
Website: petflow.com
Category: Pet Stores
Location: Easton, Pennsylvania
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 1% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Petflow reviews

57,206 approved reviews, newest moderated first

NEDRA H.
Oct 28, 2025
excellent!
excellent!
Response from PetflowNov 5, 2025
Thank you for the kind words. We’re so happy to know you’re pleased with your experience.
KAYLEIGH
Oct 28, 2025
Changed for the worse
They didn’t used to charge shipping and the price of the food went up. higher than chewy, which is where i came here from. back to chewy i guess ): Also my last few bags have had dog food powder not kibble on the bottom layer(s). so it’s not worth the new up charge to continue to order here
Response from PetflowNov 5, 2025
We’re sorry to hear about your disappointment with recent changes and product quality. Unfortunately, rising shipping and supplier costs have made it necessary for us to adjust pricing, though we did our best to minimize the impact. We’ve shared your feedback about the food condition with our fulfillment team so it can be reviewed with the manufacturer. We appreciate you taking the time to share your experience.
Anne B.
Oct 28, 2025
Shipping and delivery are so fast.
Shipping and delivery are so fast.
Response from PetflowNov 5, 2025
We’re thrilled to hear your orders are arriving so quickly. Thank you for sharing your experience and for choosing Petflow.
Scott S.
Oct 28, 2025
Fast delivery
Fast delivery, fair prices
Response from PetflowNov 5, 2025
We’re happy to know you’re satisfied with both our delivery speed and pricing. Thank you for your support.
DIANE Tempe A.
Oct 28, 2025
Order processed and shipped quickly
Order processed and shipped quickly
Response from PetflowNov 5, 2025
We appreciate you taking the time to leave this feedback. It’s great to hear your order was processed and shipped so fast.
ALLYSON Y.
Oct 28, 2025
Easy to subscribe and cancel
Easy to subscribe and cancel. No hassles , no constant jargon.
Response from PetflowNov 6, 2025
We’re so glad you found it simple to manage your subscription. Thank you for sharing your experience!
MARTHA K.
Oct 28, 2025
I did not receive the food for my cats
I did not receive the food for my cats. Thus is the third time.
Response from PetflowNov 5, 2025
We’re very sorry for the repeated issues with your prescription food orders. I’ve reached out to our Prescription Food Team to look into what’s been causing this so we can prevent it from happening again. We understand how frustrating this must be and truly appreciate your patience while we work to make it right.
TONYA O.
Oct 27, 2025
I was able to change my delivery date…
I was able to change my delivery date at the last minute, edit what was in my order, and had it shipped the following day. It was at my house in just a couple of days. Very happy with the service.
Response from PetflowNov 6, 2025
We love hearing that the process was quick and flexible for you. Thanks for taking the time to leave such kind feedback.

PetflowReviews of petflow.com

About Petflow

About these reviews

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PetflowReviews of petflow.com

Petflow reviews

excellent!

Changed for the worse

Shipping and delivery are so fast.

Fast delivery

Order processed and shipped quickly

Easy to subscribe and cancel

I did not receive the food for my cats

I was able to change my delivery date…

About Petflow

About these reviews

More in Pet Stores, Pennsylvania

NaturalPetWarehouse.com

Keystone Puppies

Cuboid Aquatics

KV Supply

Petflow reviews

excellent!

Changed for the worse

Shipping and delivery are so fast.

Fast delivery

Order processed and shipped quickly

Easy to subscribe and cancel

I did not receive the food for my cats

I was able to change my delivery date…