PetflowReviews of petflow.com

No problems and timely delivery.

Easy to order, fast delivery

I've been ordering from Petflow for years. I used to order from Chewy but Petflow offered better discounts so I switched to them for most things. My only issue with Petflow is shipping and that's just such a minor issue that it really isn't even review worthy and doesn't occur often. I can set something to ship on a certain day and sometimes it doesn't ship on that day(rare, but does happen). If I need something in a hurry, I purchase elsewhere. If I remember on time, I will let my normal Petflow program go through for that month.

You stopped part of my order without telling me at all. Took me all kinds of communications to find out what the problem was. I was not, and am not a happy customer. Check your records for my order - it should tell you what went wrong. How dare you now try and lecture me about what a useful review is!!!

My first order was cancelled with no notice! My second order was placed but sent to wrong address via Fed Ex. Then I received an email saying that they can't process my order. (it was already processed) So when I called to see what this was about. I was told I would not be able to place another order and to take it up with my bank. (Still no real answer why they did this)

The was available and sent promptly.

Easy to order and quick delivery

Took almost 10 gays to get the puppy food, which I ordered a week before getting the puppy. Then when it did arrive, the bag was not properly sealed and food had spilled out all in the box.