PetflowReviews of petflow.com

Even though I have complained before Petflow continues to package two 30lb bags of food on one box resulting in Gedex the carrier to drop the box and the contents inside burst open.

I got a great deal on a great product. I was worried because I had never shopped with PetFlow before. I received my order in a timely fashion and I received plenty of notification about the status of my order. The particular Dog feeder I was looking for was out of stock for other online retailers.

Easy, fast and reasonable.

Easy to place order. Items arrived as described and when expected. Very happy with everything.

Petflow’s Phone wraps are very pleasant and knowledgeable on how to help you my English cream golden retriever Walter needs a veterinarian prescription dry dog food. I used to get it through Chewy. But lately they’ve been having a hard time keeping it stocked. When it was taking a few days to come I called Petflow. They were happy to look into my account and reassured me everything was working on time.

Order was cancelled, I had to call and email for 2 weeks (3 calls and 3 emails). Supposedly due to some unknown reason my account was flagged as fraudulent. No real explanation. I was told a few times to reset my PW however my account has been disabled. I was told several times an email to reset was sent -never received. Not in spam or junk mail. My pack is out of the product, I’ve wasted hours trying to get this handled and shipped. I cannot tell you how frustrated and disappointed I am at this point. Please make it right! I ordered 10 bags of 48ounce Food Cathy Karabetsos

Shipping seems to take a bit longer than it used to but I suppose it's a common problem. Petflow DOES update their delivery date notifications though.

I live in Florida. My email was used to order twice. The shipments went to Texas probably using a stolen credit card. I was not charged. Talked to Petflo representative last week with information.