PetflowReviews of petflow.com

Fast shipping and lower prices than many other places I've bought my dog's favorite brand of food.

I received a broke ( cracked) pet carrier. They shipped a new one the very next day. It arrived in good condition!

The wrong dog bowls were sent, then they wanted me to return them by FedEx and would send me the correct ones, but when they did that, they sent them by FedEx ground and they would not have arrived in time. When I called, they said there was nothing they could do except cancel, and I still have to repackage and return the other bowls via FedEx, which is a huge pain because there isn't a FedEx location very close to me. They offered absolutely nothing in the way of compensation for the mess up or for the inconvenience this caused. I had to go to Petco and buy bowls that were too big, but at least wouldn't be knocked over by my dogs and make a mess everywhere. I will not be ordering from this company again.

I am a first time customer of Pet Flow. Representative was available upon calling to ask a few questions, The rep was very courteous and knowledgeable answer all my questions? Able to track order which arrived in two days... Yes I will order again...

Prompt delivery, product just as described and arrived without damage.

Came timely!! It was easy to order!!

Company is very nice to deal with.

Ordered prescription food for my diabetic dog. First time with Petflow and the transaction was handled smoothly and correctly. Order arrived on time and as expected.