PetflowReviews of petflow.com

My dog had dental surgery and I needed more Royal Canin canned food. My usual stores out of stock. I discovered PetFlow online. Great price and super fast ship! My new go to store. I recommended to many friends!

Only place I can get the small-breed dog food I need. Fairly fast shipping. Very helpful customer service.

PetFlow has lost me has a customer. We've been ordering on a consistent basis since July 2018 (so just shy of 5 years). This final straw has been the last two months when we decided to order all our food for the month in one large order and we have been told we are "fraudulent". Then PetFlow tries to blame our credit card getting declined. When I call our bank they say no charges have come through to be declined. This month I have been calling PetFlow every day and dealing with this for 8 days trying to get food for our family. I have spoken with two supervisors, been told I need to wait 24 hours here or 24 hour there but each day I am still "fraudulent" for trying to place a large order for my family. All I am doing is instead of ordering small quantities every 5-6 days like I use to, I want to order one large order once a month to make my life easier, but apparently that makes a customer of 5 years a fraud. I'm done. I will take my money and order from a company who makes my life simpler and less insulting.

Great customer service.

I’ve been ordering from for my Chihuahua since he was a puppy. He’s now two years old. Everything is so quick and prompt. The best Company I’ve ever dealt with when it comes to my dogs. Thank you.

Cheaper than Amazon.

No problems, fast shipping!

Great service and price.